/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / Enterprise Proxy 1.2 fails generating cache

  • Creator
    Topic
  • #4731
    fifeadmin
    Participant

    Hi

    We have a very large email system externally linked to another large system.

    I have tried to generate the cache several times. The process always fails after about 30 hours (!) with a message that it casnnot generate the cache for this system.

    I only wish to administer proxy in about 10 post offices and so uncheck the 70 or so PO’s I am not interested in within the configuration tab.

    I cannot get past this point, can you advise?

  • Author
    Replies
  • #8892
    Support 2
    Moderator

    How many mailboxes do you have across the 10 post offices you need to administer?

    Regards,

    Advansys Support

    #8893
    fifeadmin
    Participant

    I just counted properly 8730 users spread across 12 post offices

    #8891
    Support 2
    Moderator

    Thanks for the statistics. It is clear that you have a large system to administer. As we don’t have any known problems which would explain the symptoms you describe, we will start a troubleshooting process to try and identify the cause. This will be handled via direct email.

    Regards,

    Advansys Support

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