/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / Formativ Installations not available to other users.

  • Creator
    Topic
  • #4686
    dbt
    Participant

    I have installed the Personalized Email pack on three computers running Windows 2000. In each case I specified the applications to be available to all users. However, the menu and toolbar items only show up for the initially installed user.

    What’s the problem?

  • Author
    Replies
  • #8756
    Support 1a
    Participant

    This sounds peculiar. When logged in as one of the secondary users, can you see the ‘About Formativ’ menu item on the GroupWise Help menu?

    Could you please send me the Formativ configuration information from a machine when logged in as a secondary user. Assuming you can see the ‘About Formativ’ menu item, select it. When the about box appears, select the configuration tab. Press the ‘copy to clipboard’ button, then paste the content of the clipboard into a message back to support@advansyscorp.com.

    Thank you.

    Regards,

    Advansys Support

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