/ Forums / Advansys Formativ / Creating Solutions with Formativ / Applet not executed on OnSend when replying

  • Creator
    Topic
  • #4315
    Immi
    Participant

    Hello world!

    Since we have updated our GroupWise clients to Version 7 IR1 we are seeing the following problem with Formativ:

    We have an applet that is linked to the (before) OnSend event of a mail message.

    If I create a new mail message and then click ‘Send’ the applet gets started.
    If I reply to an existing mail message and then click ‘Send’ the applet does NOT get started.

    The problem is independent of the applet (I have tried with a simple test-applet, the before-send event simply does not get captured).

    Any ideas?

    Or Environment:
    Formativ Runtime 2.0.1 / GroupWise 7 ir1 (GroupWise.exe 15.11.06)
    Advansys Formativ Studio – Version 2.0.1
    Build 2.0.1.0
    Registered: YES (Audit Code – “XXXXXXXXXXXXXX”)
    TLS Remaining: 1036
    Caching Protocol: None (Local access only)

    Operating System:

    Windows XP

    Internet Explorer

    6.00.2800.1849 (xpsp2.060519-1300)

    Cache File System:

    NTFS

    Current User Configuration:

    Location of Files

    User Solutions: C:Program FilesAdvansysFormativApplets – (Registry)
    User Data: H:My Documents – (Registry)
    User Cache: C:Documents and SettingsIMADMINLocal SettingsApplication DataAdvansysFormativ1.0Cache – (System)
    User Images: C:Documents and SettingsIMADMINLocal SettingsApplication DataAdvansysFormativ1.0Images – (System)
    User Config: C:Documents and SettingsIMADMINLocal SettingsApplication DataAdvansysFormativ1.0Config – (System)
    User Encoded: H:My DocumentsAdvansysFormativEncoded Output – (System)
    User Flexalock: H:My DocumentsAdvansysFormativFlexalock Output – (System)
    User Backup: H:My DocumentsAdvansysFormativLibrary Backup – (System)
    Common Solutions: C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0Applets – (System)
    Common Data: C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0Data – (System)
    Common Help: C:Program FilesAdvansysFormativHelp – (System)
    Common Manifests: C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0System – (System)

    Client Options

    Portal Folder Enabled: False
    Portal Folder Deleted: False
    Portal Folder Name: Formativ Portals
    Display Exceptions: True
    Redirect Associations: False
    Main Menu Caption: A&pplets
    Mode: 255
    Formativ is enabled
    Applet creation is allowed
    Client integrations are enabled
    Formativ menu is enabled
    Favorites menu is enabled
    Applet recording is allowed
    Enable intelligent Applet caching
    Update Applet cache on client startup
    Debug Mode: False
    Exception Dialog: True
    Include Groups: False
    Max Traversal: 10
    Word Limit?: False
    Limit Count: 2

    Protocols

    Order: 0
    Override: 0

    LDAP Settings

    LDAP Server:
    Server Port: 389
    Username:
    Certificate:
    Requires Logon: True
    Automatic Login: False
    Anonymous Login: False
    Save Password: True
    Default Port: 389
    Default Port SSL: 636
    Use SSL: False

    Solution Packs

    None.

    Library Integration Exceptions:

    None

    Formativ File Version Information:

    Advansys Formativ (VBSSAFE.EXE) 2.0.1 2.0.1.0 01.12.2005 10:53:26 am
    Advansys Formativ Tray Interface (FORMATIV.EXE) 2.0.1 2.0.1.0 23.12.2005 09:49:42 am
    Advansys Formativ Registration Utility (FRMRMG10.EXE) 2.0.1 2.0.1.0 01.12.2005 10:53:22 am
    Advansys Formativ Quick Config (QUICKCONFIG.EXE) 2.0.1 2.0.1.0 01.12.2005 10:53:20 am
    Advansys Formativ Studio (FORMATIV.DLL) 2.0.1 2.0.1.0 01.12.2005 10:52:52 am
    Advansys Formativ Control Panel Applet (FORMATIV.CPL) 2.0.1 2.0.1.0 01.12.2005 10:53:28 am
    Advansys Formativ Applet Generator (SCRIPTGEN.DLL) 1.6 1.6.0.0 01.07.2003 06:22:32 pm
    Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.6 1.6.0.1 18.07.2003 02:29:58 pm
    Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 2.0.1 2.0.1.0 10.11.2005 03:17:36 pm
    Advansys Formativ Portal Manager Resources (HTMLRES.DLL) 1.6 1.6.0.0 24.06.2003 11:40:50 am
    Advansys Formativ Interface Loader (UILOAD.DLL) 2.0.1 2.0.1.0 01.12.2005 10:53:24 am

    LDAP File Version Information:

    Novell LDAP SDK Library (LDAPSDK.DLL) 2.9.0 2.9.0 27.01.2003 11:08:08 pm
    Novell LDAP SDK Extension APIs (LDAPX.DLL) 2.9.0 2.9.0 27.01.2003 11:10:04 pm
    Novell LDAP SDK SSL Library (LDAPSSL.DLL) 2.9.0 2.9.0 27.01.2003 11:09:24 pm

    GroupWise File Version Information:

    Novell GroupWise Client (GRPWISE.EXE) 7.0.1 7.0.1 15.11.2006 06:08:26 pm
    Novell GroupWise C3PO Manager (GWDT31.DLL) 7.0.1 7.0.1 15.11.2006 05:30:34 pm
    Novell GroupWise Address Book (ADDRBOOK.EXE) 7.0.1 7.0.1 15.11.2006 05:40:10 pm
    Novell GroupWise Address Book (GWABU1.DLL) 7.0.1 7.0.1 15.11.2006 05:39:32 pm
    Novell GroupWiseObject Library (GWCMA1.DLL) 7.0.1 7.0.1 15.11.2006 05:25:24 pm
    Novell GroupWise Import Module (GWIMPEXE.EXE) 7.0.1 7.0.1 15.11.2006 06:12:26 pm
    Novell GroupWise ‘Hit the Road’ setup (HTRSETUP.EXE) 7.0.1 7.0.1 15.11.2006 06:19:50 pm
    GroupWise Attachments ActiveX Control (GWATT1.OCX) 7.0.1 7.0.1 15.11.2006 05:36:24 pm
    Novell GroupWise Notify (NOTIFY.EXE) 7.0.1 7.0.1 15.11.2006 06:13:52 pm
    Novell GroupWise Admin API (GWCMB1.DLL) 7.0.1 7.0.1 15.11.2006 05:30:04 pm

    GroupWise Interface Language:

    Language: US

    GroupWise Address Books:

    AB Modal From Toolbar: No
    Default Address Book: AB.4E6F76656C6C47576162703139393500.Novell GroupWise Address Book
    Delimiter Characters: ,;
    Display Name Format: L, F
    Name Search Mode: No

    Third Party Handlers

    DLL1 C:PROGRA~1AdvansysFormativTokenBlocker.dll
    Advansys Formativ Command Blocker (TOKENBLOCKER.DLL) 2.0.1 2.0.1.0 10.11.2005 03:17:36 pm
    DLL2 C:PROGRA~1AdvansysFormativScriptRecorder.dll
    Advansys Formativ Applet Recorder (SCRIPTRECORDER.DLL) 1.6 1.6.0.1 18.07.2003 02:29:58 pm

    GroupWise C3PO Entries:

    GW.CLIENT
    Advansys.formativ
    Events
    OnReady
    OnShutDown
    Objects
    CommandFactory
    EventMonitor
    GWTIP
    Events
    OnReady
    Objects
    CommandFactory
    EventMonitor
    GW.CLIENT.WINDOW.ATTACHMENTCONTROL
    Advansys.formativ
    Objects
    IconFactory
    GW.CLIENT.WINDOW.ATTACHMENTCONTROL.EDITABLEFILE
    Advansys.formativ
    Objects
    IconFactory
    GW.CLIENT.WINDOW.ATTACHMENTCONTROL.STATICFILE
    Advansys.formativ
    Objects
    IconFactory
    GW.CLIENT.WINDOW.ATTACHVIEWER
    Advansys.formativ
    Objects
    CommandFactory
    GW.CLIENT.WINDOW.BROWSER
    Advansys.formativ
    Objects
    IconFactory
    GW.CLIENT.WINDOW.CALENDAR
    Advansys.formativ
    Objects
    CommandFactory
    GW.CLIENT.WINDOW.FINDRESULTS
    Advansys.formativ
    Objects
    CommandFactory
    GW.MESSAGE
    Advansys.formativ
    Events
    OnDelivery
    Objects
    EventMonitor
    GW.MESSAGE.APPOINTMENT
    Advansys.formativ
    Events
    GW#C#COMPOSE
    GW#C#FORWARD
    GW#C#RESEND
    GW#C#REPLY
    GW#C#OPEN
    Objects
    CommandFactory
    GW.MESSAGE.DISCUSSION
    Advansys.formativ
    Events
    GW#C#COMPOSE
    GW#C#FORWARD
    GW#C#RESEND
    GW#C#REPLY
    GW#C#OPEN
    Objects
    CommandFactory
    GW.MESSAGE.MAIL
    Advansys.formativ
    Events
    GW#C#COMPOSE
    GW#C#FORWARD
    GW#C#RESEND
    GW#C#REPLY
    GW#C#OPEN
    GW#C#DELETE
    GW#C#SAVEAS
    GW#C#SAVE
    GW#C#VIEW
    Objects
    CommandFactory
    GW.MESSAGE.MAIL.LEAVEREQ
    Advansys.formativ
    Events
    GW#C#OPEN
    Objects
    IconFactory
    CommandFactory
    GW.MESSAGE.MAIL.LEAVEREQ.APPROVED
    Advansys.formativ
    Events
    GW#C#OPEN
    Objects
    CommandFactory
    GW.MESSAGE.NOTE
    Advansys.formativ
    Events
    GW#C#COMPOSE
    GW#C#FORWARD
    GW#C#RESEND
    GW#C#REPLY
    GW#C#OPEN
    Objects
    CommandFactory
    GW.MESSAGE.PHONE
    Advansys.formativ
    Events
    GW#C#COMPOSE
    GW#C#FORWARD
    GW#C#RESEND
    GW#C#REPLY
    GW#C#OPEN
    Objects
    CommandFactory
    GW.MESSAGE.TASK
    Advansys.formativ
    Events
    GW#C#COMPOSE
    GW#C#FORWARD
    GW#C#RESEND
    GW#C#REPLY
    GW#C#OPEN
    Objects
    CommandFactory
    GW.MESSAGE.TASK.SUPPORT
    Advansys.formativ
    Events
    GW#C#ACCEPT
    GW#C#COMPLETE
    GW#C#COMPOSE
    GW#C#OPEN
    Objects
    IconFactory
    CommandFactory

    Trialware Applets:

    Available Applets:

    C:Program FilesAdvansysFormativAppletsAttachment Remover.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: No
    C:Program FilesAdvansysFormativAppletsInsert FileLink to Message.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: No
    C:Program FilesAdvansysFormativAppletsMail to NDS Groups.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: No
    C:Program FilesAdvansysFormativAppletsWarnInternetMail.vbf; Library: ; Int Enabled: Yes; Favorite: No; Run Menu: No
    C:Documents and SettingsAll UsersApplication DataAdvansysFormativ1.0Appletsadd or edit message note.vbf; Library: ; Int Enabled: No; Favorite: Yes; Run Menu: Yes

  • Author
    Replies
  • #7798
    Support 3
    Participant

    We are using GroupWise 7.0.1 (14/12/2006) and unable to re-produce the same issue. We was told by the Novell that GroupWise 7 IR1 (prior to 14/12/2006 build) had some bugs in relation to the OnOpen and some other events. We recommend you to upgrade the GroupWise client to the latest release.

    Regards,
    Advansys Support

    [This message was edited by Support 3 on January 16, 2007 at 02:19 PM.]

    #7800
    Immi
    Participant

    Hi!

    You are correct – the latest GroupWise from Dec. 14th does fix the issue.

    Thanks

    Stephan

    #7795
    Support 3
    Participant

    Thanks for the feedback.

    Regards,
    Advansys Support

    #7797
    Immi
    Participant

    Hi!

    Unfortunately I have to comeback with another issue:

    With the latest GrpWise.exe (14. Dec) we can no longer open messages from shared folders – GrpWise just closes.

    There is a problem with formativ and the following registry keys:
    HKEY_LOCAL_MACHINESOFTWARENovellGroupWise5.0C3PODataTypesGW.MESSAGE.MAILAdvansys.formativEvents
    (I believe with other message types the problem persists)

    If remove the key ‘…Advansys.formativEventsGW#C#OPEN and restart GroupWise the issue is gone for this session. Unfortunately this key gets recreated automatically and the problem is back on the next start.

    Please note: The problem exists also if a user has local admin rights.

    One time we have seen the following error message:
    ‘Exception: Access violation at address 02BAA1BA in module ‘formativ.dll’. Read of address 00000004, Context: GW.MESSAGE.MAIL Persist ID: GW#C#OPEN’

    Stephan

    #7801
    Support 3
    Participant

    Thanks for the heads up.

    We can re-produce this issue without Formativ install because of the following Hummingbird Integration registry key in the test machine.

    “HKEY_LOCAL_MACHINESOFTWARENovellGroupWise5.0C3PODataTypesGW.MESSAGE.MAILEMIGws.C3POServerEventsGW#C#OPEN”.

    This issue disappear after deleting the above key. We have contacted Novell today and get back to you once we hear more information.

    Regards,
    Advansys Support

    #7796
    Immi
    Participant

    Thanks for the info. We are waiting for the things to come…

    Stephan

    #7799
    Support 3
    Participant

    Thanks for your feedback. Novell’s engineer able duplicate the problem and created defect #236769 to CPR. Novell also informed us, this behaviour only appears if UserA shares the folder with UserB, then if UserA opens the message in the shared folder there is no problem, GroupWise crash if UserB opens the message.

    We will post any update to this thread.

    Regards,
    Advansys Support

    [This message was edited by Support 3 on January 22, 2007 at 03:38 PM.]

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