Hopefully someone can assist me? We are trialling the Formative ‘Personalised Emailer Field Inserter’ as Groupwise has no HTML mail merge capability.
I have a problem on some XP (SP3) PCs where I receive an error when I start the ‘inserter process’ which is “Access violation at address 02B70D29 in module formative.dll’ – I usually have to end task the grpwise.exe process to remove this message and get Groupwise running again.
Other XP PCs (running the same SP) are fine. If I cannot prove to our business that this product works, we cannot invest in it.
Any assistance appreciated.
Many thanks, Mike
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