• Creator
    Topic
  • #4670
    anthonychiew
    Participant

    I created a stationery by importing a html file. When send to recipients they received it in text. Is there anything in setting or somewhere where we can set GroupWise to send in html and recipient to open in html ?

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    Replies
  • #8719
    Support 1a
    Participant

    You can’t control the view a recipient used when sending a message. Your recipients could be using any email system, some of which don’t even support HTML messages. Others support HTML, but have it turned off by default.

    Depending on the nature of the HTML you imported, it is also possible GroupWise may make some automatic modifications to it as part of the send process (but not enough to convert it to plain text). We would be happy to take a look at your stationery if you email it support@advansyscorp.com.

    Regards,

    Advansys Support

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