/ Forums / Advansys Formativ / Formativ Runtime / runtime error 216

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    Topic
  • #3728
    sthrall
    Participant

    I am using groupwise client 6.0.2. When I installed runtime 2.0 I get a runtime error 216 when I close groupwise. No other problems until I close groupwise. Is there a known issue here? If so, what is the fix. Thanks in advance.

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    Replies
  • #5920
    Support 1a
    Participant

    Thank you for your posting. The only known issue that may a factor here related to versions of Formativ Runtime prior to build 2.0.0.14. With earlier builds, an access violation could occur on shutdown due to an interaction with the Microsoft Script host debugger. The fix was to install a version 2.0.0.14 or newer.

    If this does not solve your issue, I would suggest you uninstall Formativ, manually delete any files left over in the ‘C:Program FilesAdvansysFormativ’ folder, then re-install.

    Regards,

    Advansys Support

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