• Creator
    Topic
  • #4591
    Gael
    Participant

    A user is experiencing problems with using the spam filter. Some emails are still getting through even though Formativ recognises the email address as being used for a filter.

    I have been unable to unblock the address to reapply the filter.
    I have also noticed that using the spam filter produces a series of rules that all have the same name – is this OK?

  • Author
    Replies
  • #8488
    Support 1a
    Participant

    Thank you for your question regarding the Spam Filter macro. We are currently investigating this issue, and will reply shortly.

    Advansys Support

    #8489
    Support 1a
    Participant

    This issue was due to a beta version of the applet being used. The release version does not exhibit this problem.

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