• Creator
    Topic
  • #10395

    What can I do about this:

    Cannot load file:
    file://…/media-01/_metadata/00000002.xml

    [0xC00CE51F] line 7540, position 112, Invalid Unicode character.

    This is first time I have ever been unable to open an archive. There are numerous invalid Unicode characters. Is there an easy way to clean up the index?

  • Author
    Replies
  • #10396

    Found the message cleaner, and now the archive works fine

    #10397

    Support 2
    Moderator

    Hi Daniel,

    Thanks for the update. For future reference, creating or updating a search index for the archive with Archive To Go 4.0 Indexer will also invoke the message cleaner during the indexing process.

    Kind Regards,

    Advansys Support

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