trusted app?

[derekandclive1]

I have been able to use the enterprise option and export the trusted app entry to our groupwise system. I can then archive mail out from any account i like when using our edirectory admin account.

if i subsequently login on the same workstation with another user (who has full rights to our GW domain directory) i am unable to use the enterprise option ;i get the message that archive 2 to could not login into the mailbox for 3 reasons – all of which would seem to me to be ok.

I suspect that there are rights issues involved here to do with the trusted app entry – what groupwise ‘administrative priviledges are required to work? – the documentation does not make this clear

thanks

Topic

[Support 2]

You should only need system level admin rights to create the Trusted Application, which I note was successful. Using the Trusted Application from the same workstation should in theory need only standard GroupWise domain access.

When you mention that you are logging in as a different user on the same workstation, do you mean a different Windows user or network user? For example, as you would be aware, you can log onto a different eDirectory user while not changing the workstation’s Windows user.

If you are changing the Windows User, therein may lie the problem. Archive to Go saves its system settings on a Windows user basis, for example, in C:Documents and Settings[Windows User Name]Application DataAdvansysArchive To Go. Logging into another Windows user will make these settings unavailable, including the encrypted Trusted Application Key. A work-around would be to copy the systems.xml file from the ‘admin’ user to the target Windows user’s Archive To Go folder.

I hope this helps.

Regards,

Advansys Support

[This message was edited by Support 2 on March 17, 2006 at 05:30 PM.]

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