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  • in reply to: problem with toolbar button #6222
    SonjaB
    Participant

      The behaviour of the formativ icons on the 2 types of toolbars (View/Toolbar/Main ticked on and View/Toolbar/Main ticked off) is related to what is set up on startup of GroupWise and whether the person switches between view/toolbar/main ticked on/off in a GroupWise session. I will try and explain to see if you can replicate:

      1. toolbar = view/toolbar/main on
      2. shut down GroupWise
      3. restart GroupWise
      4. formativ icons appear and work on view/toolbar/main on
      5. change to view/toolbar/main off and no formativ icons appear
      6. shut down GroupWise
      7. restart GroupWise
      8. formativ icons appear and DO NOT work on view/toolbar/main off
      9. change to view/toolbar/main on and formativ icons appear and work
      10. change to view/toolbar/main off and formativ icons appear and work

      I hope this answers your questions in relation to switching view/toolbar/main ticked on/off. The formativ applets always work from the applets menu regardless of whether you have view/toolbar/main ticked on/off.

      Can you please explain if this behaviour can be fixed by Advansys or Novell?

      in reply to: problem with toolbar button #6224
      SonjaB
      Participant

        Hi,

        We are also experiencing a similar problem:
        User A logs in to their GroupWise on machine C and all the formativ buttons on the GroupWise toolbar work perfectly.
        User B logs in to their GroupWise on the same machine C and all the formativ buttons appear on the GroupWise toolbar but do nothing.
        The difference is User A has View/Toolbar/Main ticked on and User B has View/Toolbar/Main ticked off.

        Can you please advise why the Formativ buttons on the GroupWise toolbar work only on the ‘main’ toolbar and not the ‘not main’ toolbar?
        Is there a fix?

        in reply to: Deletion of GroupWise attachments removes To information #8349
        SonjaB
        Participant

          Hi,
          I’m getting the same problem as Paul Sherry.

          When I use the delete attachment applet in my home page that shows all outstanding inbox items both the email and attachment will disappear but will appear when I follow support instructions ie. change home page view settings to look only at home folder.

          Does this mean the applet is deleting the attachment and email from the ‘outstanding inbox items’ in my home page and then creating a new email (without attachment) in the home folder and that is why I can’t see it in the home page because it has been set up to look at the original folder where the email came from?

          Also can you please adjust the wording in the applet to clearly advise users that the applet is NOT to be used in the sent items folder or archive database as it will delete both the attachment and email.

          Unfortunately several of our users have found this issue otherwise it’s a great solution.

          in reply to: Support ConsoleOne 1.3.5, Netware 6.5, eDirectory 8.7.3 #5274
          SonjaB
          Participant

            Thank you for your answers.

            Can you please advise if you are going to get the ‘yes’ Novell tested and approved certificate for Netware 6.5? If you are then approximately when will this be achieved.

            Also we are shortly upgrading to eDirectory 8.8. Do you support this with Formativ 2.0?

          Viewing 4 replies - 1 through 4 (of 4 total)