/ Forums / Advansys Formativ / Formativ Runtime / “An incomplete installation has been detected”

  • Creator
    Topic
  • #3752
    KenD
    Participant

    I’m evaluating Formativ for deployment on our Windows 2003 & Citrix environment.

    After installing the Formativ runtime on a test Win2003 server and starting the GroupWise (v7.0) client, I get the error:

    “An incomplete installation has been detected. Please reinstall the product and try again.”

    I’ve found a forum topic from almost 2 years ago, which seems to relate to the same problem as I’m having. However, this is not an upgrade of any previous version of Formativ, and I’m installing as the domain administrator. Can anyone help us complete our evaluation?

  • Author
    Replies
  • #6036
    Support 1
    Participant

    Andre,

    Thank you, we have received your email. We will resend the information.

    Regards,
    Advansys Support

    #6004
    lp_irovetz
    Participant

    Hello Advansys Support

    I saw this thread and i have the same problem Frown

    >I’ve installed on a Windows 2003 R2 Terminal Server and I’m getting the “incomplete installation” error

    Could I also get your solution, me too Smile
    mail: lp.irovetz@arcane-inf.com

    I plan to install Citrix on the same server, is your solution evalable for Citrix?

    Many thanks

    L.P. Irovetz
    ARCANE GroupWare

    #6039
    Support 2
    Moderator

    Hi L.P., we’ve sent this information to you via direct email.

    Regards,

    Advansys Support

    #6027
    lp_irovetz
    Participant

    Sorry, i hadn’t received you solution Confused
    Could you resend it again Smile
    Thanks Cool

    L.P. Irovetz
    Arcane grouPWare

    #6011
    Support 3
    Participant

    We have resend the email.

    Regards,
    Advansys Support

    #6013
    amitevski
    Participant

    Hello,

    we’re having the same problem with w2k term server and presentation server 4. can i get the information too?

    regards
    am

    #6037
    Support 3
    Participant

    We have sent the information to you via direct email.

    Regards,
    Advansys Support

    #6009
    gioffre
    Participant

    Hello,

    Sorry for cross-posting but the other thread was 2 years old and I did not notice this newer one.

    I installed Formativ Runtime and the Message Saver Pack on a Windows 2003 R2 Terminal server. After installation I get the same error regarding an incomplete installation.
    The users only have USER rights on the server but the error occurs even for the administrator. Can you please provide the fix for this problem?

    #6020
    Support 1
    Participant

    We have sent you the information by direct email.

    Regards,
    Advansys Support

    #6006
    gioffre
    Participant

    Hello,

    I have NOT received the information via E-mail. Please resend.

    #6012
    Support 1
    Participant

    We have received your emails, one about this problem, another about not having received the information. We have re-sent the information.

    If you have not received our emails, perhaps your spam filter has automatically moved them into the Trash folder? If you cannot find our emails, do you have another email address where we can contact you? Please send contact details only by email.

    Regards,
    Advansys Support

    #6010
    zaakiy
    Participant

    Same problem. Pleas email me the solution as well.

    zaakiy
    [at]
    nticon.com.au

    #6028
    Support 3
    Participant

    Thanks for your enquiry.

    Unfortunately the Vista security changes do cause some trouble with our existing Formativ 2.0.1 code, primarily our registration system, which of course is confidential information. Our engineers working on this issue.

    At this stage, we only provide this confidential information to our registered Formativ user. Unfortunately, we are unable to confirm your Formativ registration in our database. If we missed your registration, please write a message to support (support@advansyscorp.com).

    Regards,
    Advansys Support

    #6025
    MSchatz
    Participant

    Hello,

    we’re having the same problem with win2003 terminal server. Please provide the installation information to me, too.

    Thanks,
    Michael

    #6016
    Support 3
    Participant

    We have sent you the information by direct email.

    Regards,
    Advansys Support

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