Support 2

[Support 2]

One of our engineers suggested a potential work-around. It may be possible to use the Advansys PST Creator in conjunction with an Outlook plugin, a couple of which are shown below. This means you would first use the PST Creator to convert the Archive To Go archive into a PST file and then use the Outlook tools to print.

Batch Printing Email to PDF: http://www.outlookforums.com/t…-printing-email-pdf/
Auto Print Add-In: http://www.sperrysoftware.com/outlook/auto-print.asp

Kind Regards,

Advansys Support

[Support 2]

Hi Garry, sorry we don’t have a batch printing solution.

Kind Regards,

Advansys Support

[Support 2]

Glad we could assist and thanks for the update.

Kind Regards,

Advansys Support

[Support 2]

Thanks for your post. Does the attachment appear to be removed from the email?

Are these messages internal or received externally via the Internet? If so, could it be that there is still the Mime.822 file attached to the email, which will include the encoded version of the original attachment which was removed?

Kind Regards,

Advansys Support

[Support 2]

No, this is not currently possible. What is the context of the requirement? In what format would you want to save the emails?

Kind Regards,

Advansys Support

[Support 2]

Thanks for your post. Unfortunately we don’t know what is causing this problem. It seems odd that the problem only appears when it is part of a domain and don’t know how that could influence the operation of Formativ. It is likely to be a very unusual environmental issue.

Unfortunately there is nothing we’ve seen like this which would help us understand a potential cause.

Kind Regards,

Advansys Support

[Support 2]

Just a quick note to let you know we’ve replied via direct email.

Kind Regards,

Advansys Support

[Support 2]

Thanks for your post. We are not aware of any outstanding issues with Archive To Go and GroupWise 2012. You may need to recreate the system connection within Archive To Go, which should recreate the trusted application key.

If you cannot resolve the issue through a system environment review and clean Archive To Go configuration on the existing or another workstation, to gather additional test results, we can provide a trusted application test program.

Kind regards,

Advansys Support

[Support 2]

Hi,

While we do not officially support Formativ running on a server operating system, you should find that Formativ Runtime 2.5 will work. Formativ 2.0.1 is not compatible with Vista, Windows 7 or Windows 2008.

Kind Regards,

Advansys Support

[Support 2]

Thanks for the update. Can you send your template to supportATadvansyscorp.com? We may be able to see what is wrong and recommend a solution.

Kind Regards,

Advansys Support

[Support 2]

Hi,

As the Stationery solution does not control the message layout, the issue is within your custom HTML. It sounds like the area in which the text is being entered is within an incorrect tag, such as the wrong cell in a table or within an incorrect DIV tag.

If you have not done so already, it is probably a good idea to review the sample templates which ship with the solution.

Kind Regards,

Advansys Support

[Support 2]

The email with the source code attached has been sent to your email address.

Kind Regards,

Advansys Support

[Support 2]

Ok, great, we’ll send you the source via email.

Kind Regards,

Advansys Support

[Support 2]

Hi,

A quick review indicates it is likely that the iCal solution could be extended to support the fields you mention. At the moment, as we are fully occupied with other projects, we could provide you with the source code for you to modify it to suit your purposes. Do you have the skills and interest to modify it in-house (i.e. VBScript development skills)?

If you are interested in this self-service approach, we ask in return that you share the final code with us for potential inclusion in a future version.

Kind Regards,

Advansys Support

[Support 2]

Hi, we’ve answered your post by replying to the email you sent to support.

Kind Regards,

Advansys Support

[Author]

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