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#7674
Support 2
Moderator

Unfortunately we don’t have any suggestions at this point. As this has not been seen (yet?) by Advansys nor other customers using the API, we will probably need to be able to replicate the problem before we can understand what may be happening.

The intermittent nature of the problem suggests an issue which is sensitive to the environmental state, which may make it difficult to replicate, particularly as there are multiple applications involved.

We will get back to you when we have had an opportunity to consider the best plan of action.

Regards,

Advansys Support