We haven’t had any reports about embedded images not displaying in other web mail applications (i.e. Hotmail, Gmail, Yahoo, etc). The engineers believe the issue could be related to Novell WebAccess. You may need to look at the Web Access message page source to understand what is happening.
You can try the Stationery solution which uses a different technique than Personalized Emailer. Please note that Formativ commercial products are provided as free, fully featured 30-day trial software.
Do not hesitate to contact us if you have any further questions or comments.