Support 1a

    Thank you for your question.

    This is a somewhat unusual configuration, and not one we have tested.

    How are the Windows messaging services configured? Do you run the GroupWise and Outlook clients at the same time? Is the Outlook client drawing data from the GroupWise back-end?

    Does Archive to Go work if you shut down the Outlook client? If so, is it necessary to have the Outlook client running while creating an archive?


    Advansys Support