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September 10, 2008 at 5:56 pm #9018
Support 3
Participant

    Thanks for your post.

    – Which version of the GroupWise client the user is running (See Help – About GroupWise)?
    – Which version of the Personalized Emailer the user is running (See About option from the main dialog)?

    It appear the issue is relate to the data source (i.e. CSV file) where the field value (i.e. salutation) is not properly defined. You need to open the CSV file (may be in Excel) then review the problematic column/fields.

    Regards,
    Advansys Support