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Thank you for your post and your purchase. At this stage we don’t know why this would happen and we will research the issue.
In the mean time, you should be able to register the software using the Windows installer, formativdeveloper.exe, by using the Windows RUN command and passing the following registration only command line option:
formativdeveloper /ro-<Registration Code>
Register Only Mode
The /ro switch is used to register Formativ. It does not install any files, so Formativ must have already been installed on the PC in order to use this parameter. You must provide the registration code exactly as supplied by Advansys, or your reseller, for the registration to be successful.
We will get back to you once we have an idea how to research the registration utility issue.
Regards,
Advansys Support