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There are several configuration options available with Windows Messaging Service (WMS).
I cannot give you general advice on which options to change; this depends on your Windows/Outlook/Exchange environment. You could try the support resources for Outlook (eg. online Help, FAQ, Knowledge Base).
It is important to set up WMS with one profile for GroupWise and one profile for Outlook. At the very least, these messaging clients must not share a profile. You can configure WMS by going to your Windows Control Panel, then open the Mail item.