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Support 1a

Given you are unable to load other C3PO’s, I suspect you have a faulty GroupWise client installation.

I have seen one other instance where a mismatch of GroupWise client files would stop any C3PO from loading. This was bought about by a fault Zen-based client installation. The problem was solved by uninstalling GroupWise, then re-installing from a CD.

I would suggest you uninstall your GroupWise client, check all files are gone, then re-install from a CD or software distribution directory known to be sound.

I hope this helps,

Advansys Support