/ Forums / Advansys Formativ / Creating Solutions with Formativ / Image disappears when forwarding or answering a mail / Reply To: Image disappears when forwarding or answering a mail

#8056
ebourne
Participant

I know this is an old thread, just thought I’d post a reply as I’ve just resolved this at our place!

I had the same problem with images showing in compose view (on a new email in my case), then vanishing from the sent email. Looking at the email html source in the ‘sent items’ folder or at the recieving end would show the same, the entire <img> tag had just disappeared!

Ended up sorting it by giving users write access (not change or erase, just write required) to the folder containing the images…
I assume it’s trying to write a temporary file there as it builds the email to send…?