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    Topic
  • #4886
    asickels
    Participant

      The current behavior of ArchiveToGo is to separate the on-line mailbox and any designated archives – you have to switch between the two in the ArchiveToGo viewer. Is there a way to get a unified mailbox that integrates the on-line messages with the archived ones?

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      Replies
    • #9257
      Support 2
      Moderator

        Thanks for your question. While the archives are displayed separately, using Finder you can search across all exported archives and the main mailbox.

        We will log the unified view option as an enhancement request for consideration in a future version. There are some data management issues, such as how data is distributed and accessed across multiple volumes, which may influence how much work is required for implementation.

        Can you advise us of the benefits you feel a unified view would offer your users?

        Regards,

        Advansys Support

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