Can I automate an action from a sent message?

[dgerisch]

I’m having trouble figuring out what would be the proper way to implement a simple workflow. I want to send a message to various users, and have that message ask them to answer yes or no. Essentially, I want to ask them to opt-in (or not, their choice) to a new thing we have going on.

If they answer yes, I want to send a message to the Service Desk.

Can I build something that delivers a message to the user that provides for an action based on user input?

Thanks!

Topic

[Support 3]

It is possible to create a workflow solution using Formativ custom message. We have written a example solution “Leave Request Workflow” for 2005 BrainShare session.

Advansys has made available the Formativ source code of “TUT333 BrainShare session examples”, which illustrate programming techniques for extending the GroupWise client. You can download the source code from the Formativ Applet Central: http://www.novell.com/coolsolutions/feature/9485.html

Please note, you will require the Formativ Studio or Creator (http://www.advansyscorp.com/formativ_framework.htm) to execute and edit the example solutions.

Some notes about the “Leave Request Workflow” applet:

quote:

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‘ DHO340 – Developing Novell GroupWise Solutions with Advansys Formativ
‘ Leave Request Workflow
‘ This exercise demonstrates:
‘ – Custom Message creation.
‘ – Dynamic forms.
‘ – Advanced dynamic forms control usage.
‘ – Simple workflow.
‘ – Custom GroupWise fields.
‘ – Classes.
‘ – Creating new messages via the Object API.
‘ – Custom message event handling.
‘ – Using XML as a convenient data storage medium in a custom field.

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Regards,
Advansys Support

[This message was edited by Support 3 on September 05, 2007 at 08:12 PM.]

[This message was edited by Support 3 on September 05, 2007 at 08:13 PM.]

[dgerisch]

Thank you. Doing an initial look, it appears that I would need to build an applet, distribute it to every user, and that applet would provide the user interface and processing – correct?

The other way to do it would be to send a message that invokes the Formativ portal and have the web server do all the work – no?

This particular application is pretty much a one-shot enrollment / op-in process (and offered onesy-twosy at that). Distributing an applet to 2,200+ machines seems a little heavy for a one shot deal. I haven’t done any applets that deliver a message and pop up a dialog, so I expect that might surprise some of my users. Of course, redirecting them to the portal might surprise them too….

[Support 3]

quote:

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Thank you. Doing an initial look, it appears that I would need to build an applet, distribute it to every user, and that applet would provide the user interface and processing – correct?

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Yes. The applet must need to be install to all users. You can use the Formativ Library to easily distribute the Applet to all users. See the Formativ Solutions Management for more information:
http://www.advansyscorp.com/formativ_management_more.htm

May be another options is to use web service to process the request and send emails. For example: Send a message to user with a link to a site where the user will fill the form then the form will be send to the service dept.

Regards,
Advansys Support

[Author]

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