I’m having trouble figuring out what would be the proper way to implement a simple workflow. I want to send a message to various users, and have that message ask them to answer yes or no. Essentially, I want to ask them to opt-in (or not, their choice) to a new thing we have going on.
If they answer yes, I want to send a message to the Service Desk.
Can I build something that delivers a message to the user that provides for an action based on user input?
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