• Creator
    Topic
  • #4142
    needshelp
    Participant

    I’m having a problem using smartfields. For example, I’ve filled out the postal address information in C1 – street, post office box, city, state, zip code.

    Using NDS:Zip Code does not work, but using NDS:Postal Code like in your example does work. How am I supposed to know what to use??

    The documentation refers to a System Address Book, GW Account and eDirectory … where is C1 does it distinguish between the 3.

    Also, the smartfields are showing up double spaced after the signature is inserted. How can I have it display just as in the editor?

    Thank you

  • Author
    Replies
  • #7253
    Support 1
    Participant

    Thank you for your enquiry.

    The SmartFields Assistant, which is bundled with Multiple Signatures, can be used to:

    • determine the SmartFields which are available in your GroupWise environment;
    • distinguish between your environment’s resources (Account, System Address Book, eDirectory/NDS).

    I gather that it’s an HTML signature in which the SmartFields are appearing double-spaced. If so, it may be that there are <P> (paragraph) markers between the lines, or at the end of the signature. You could try using the signature editor to:

    • delete white-space that follows the signature;
    • ensure that there is only a <BR> (break) marker between each line – first delete the line-break then press SHIFT+ENTER to insert a break marker (which is not visible – you should see a line-break inserted).

    Alternatively, you could use a dedicated HTML or text editor to edit the signature to explicitly remove unwanted paragraph markers.

    I hope this helps, and look forward to hearing about your progress.

    Regards,
    Advansys Support

    [This message was edited by Support 3 on July 06, 2005 at 05:31 PM.]

    #7254
    needshelp
    Participant

    I feel stupid but I cannot find the “smartfields assistant”. After opening GW, I have a button for MultipleSignatures. Nothing in there or in the help about the assistant.

    Where do I find it?

    Thank you

    #7252
    Support 1a
    Participant

    Smartfields is accessed from the main GroupWise toolbar. It has an icon that looks like this:

    Please me know if you can’t see this icon.

    Thank you.

    Advansys Support

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