/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / Overwriting email subject line with Stationery

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    Topic
  • #4789
    mwagner
    Participant

    Is there a way to get a Stationery to overwrite an existing subject line? Currently when we have a new message open, if a subject line exists and a Stationery is applied it will not overwrite the subject line with the text defined in the Stationery subject line. If the subject line in the message is blank the Stationery subject gets inserted properly.

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    Replies
  • #9037
    Support 1
    Participant

    Thanks for your enquiry.

    The behavior your describe is by design: Stationery will not overwrite an existing subject because the user may want to include that subject.

    How important is it for you that Stationery overwrite the subject, or is it simple enough to clear the subject before applying stationery? It is possible to add a setting/hotkey that makes Stationery behave this way.

    Regards,
    Advansys Support

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