/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / Object Reference not set to an instance of an object

  • Creator
    Topic
  • #4887
    donr
    Participant

    I have seen this here, and I am also getting it, but I do not see a solution?

  • Author
    Replies
  • #9258
    Support 2
    Moderator

    As this is a low-level error message which can have multiple causes, such as GroupWise data store corruption issues, there is no universal solution.

    Data related issues can sometimes be resolved through a thorough GWCheck process. Difficult ones may need to be isolated or bypassed using the start folder troubleshooting facility mentioned in the Archive To Go Creator guide.

    More information may be available in the Details of the exception dialog which displays when the error occurs. Could you please copy these details and send them to support@advansyscorp.com for analysis.

    Regards,

    Advansys Support

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