We have been trying to set up Enterprise access following the instructions in the manual and going through the support forums, but we are still not able to connect to the system. I am logged into my Windows XP workstation with a personal ID and am logged into eDir with an admin account. I have mapped a drive to our mail volume which contains our PO and Domain directories. We have configured the Domain & PO, generated the trusted app key, verified its existence in C1, but continue to get an error when trying to archive a mailbox. We get an “Archive To Go could not log into the mailbox of user xxxx. No data has been extracted. Any help would be most appreciated.
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