• Creator
    Topic
  • #5013
    agent
    Participant

    Hi I’ve archived a mailbox and archive using archive to go and get the following error message several times in the log:-
    ICSharpCode.SharpZipLib.SharpZipBaseException: Deflated stream ends early.
    at ICSharpCode.SharpZipLib.Zip.Compression.Streams.InflaterInputStream.Fill()
    at ICSharpCode.SharpZipLib.Zip.Compression.Streams.InflaterInputStream.Read(Byte[] b, Int32 off, Int32 len)
    at Advansys.Arctic.Indexer.GWAttachment.x706f07a5eea59a53(Byte[] x6de353c545d1a79c)
    at Advansys.Arctic.Indexer.GWAttachment.get_RawData()
    at Advansys.Arctic.Indexer.ArchiveIndexer.x615859b779dfa6c8(FolderAttributesHelper x8b5b49efcd08ae0a, ItemHelper xccb63ca5f63dc470, GWMessage x1f25abf5fb75e795, String x1a37a0209eb19332, Int32 xaa9f0e52733fc080, Boolean x7a77671c06dfd253, String xb7e6749facb89de8)
    at Advansys.Arctic.Indexer.ArchiveIndexer.x8913b537cd972c5f(FolderAttributesHelper x8b5b49efcd08ae0a, ItemHelper xccb63ca5f63dc470)
    at Advansys.Arctic.Indexer.ArchiveIndexer.x1d33084d33a679dc()

    Any ideas? Is it ok as a archived copy of their mail?

    Thanks
    Agent

  • Author
    Replies
  • #9576
    Support 1
    Participant

    Thanks for reporting this problem.

    Unfortunately the data (probably a file attachment) has probably been lost, though this does not mean any data in its ‘owner’ message has been lost. The relevant data may have been unavailable/corrupt in the original GroupWise account.

    Please send the process log from the archive folder and index.log (zipped if larger than 200 KB) to support@advansyscorp.com.

    Is there a message ID associated with this item in the log? If so, and you still have access to the original GroupWise account, you can use the Viewer to open the original message for comparison:

    • Start GroupWise.
    • In the Viewer, go to Tools > Advanced > Open GroupWise Message…, enter the message ID and click OK.

    I look forward to your reply.

    Regards,
    Advansys Support

    [This message was edited by Support 1 on October 15, 2008 at 07:17 PM.]

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