/ Forums / Advansys Formativ / Creating Solutions with Formativ / adding a graphic to a signature

  • Creator
    Topic
  • #4139
    needshelp
    Participant

    Hi,
    What is the best way to add a company logo to multiple signatures? We want anyone who is reading HTML mail (both internal and external users) to see the graphic in the signature, not as an attachment.

    I am having a problem now. After I insert the graphic from Word and save it as html, it does not appear in the signature.

    If I edit one of your built-in signatures with graphics, I get a big X in word if I try to edit the signature.

    Also, is there a manual for the program?

  • Author
    Replies
  • #7242
    Support 1a
    Participant

    Thank you for your posting above.

    We strongly recommend against using Word as a HTML editor. Word creates HTML that is generally unsuited for use with GroupWise, and in some cases is incompatible with the way GroupWise handles HTML. This probably accounts for the missing graphic.

    The only way to avoid the signature graphic being an attachment is to create the HTML so that it points to the image on a server. The easiest way to do this is to use the insert remote image feature of the multiple signatures applet HTML editor. You cannot do this using Word.

    I would be happy to take a look at your signature Word document and possibly convert it to HTML. If you would be interested in this, please email support@advansyscorp.com.

    You will find the documentation for Multiple Signatures available via the Help button on the main solution dialog, and from a start menu link.

    I hope this helps.

    Advansys Support

    #7243
    nlevitin
    Participant

    Hi,

    This is directed to Support. I have a similar situaiton with your Stationary program (I created the template in Stationary NOT MS Word). Some e-mail recipients see the logo, others see a big x in a box. If I were to put the logo on the server, which server would I put it on? Our in-house mail server or the server that hosts our domain?

    Thanks for any assistance you may provide!

    #7244
    Support 1a
    Participant

    You would save the image file to any web server your recipients would have access to – it doesn’t have to be the same server your email system is running on.

    When you insert the image, you supply the full URL to the server and folder where the image can be accessed.

    You’ll find more information in my response to your question about inserting remote images using the Stationery editor.

    Advansys Support

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