• Creator
    Topic
  • #4635
    Anonymous

    Sorry for the simple question, but I cannot find the “undo” option in Outlook migration 1.6! Any help? Thank you!

  • Author
    Replies
  • #8608
    Support 1
    Participant

    The online Help for Personal Outlook Migration describes how to undo the effects of an earlier migration. Click the Help button on the dialog to open the online Help.

    When you run the solution after completing a migration, an extra button appears on the dialog: Rollback. Additional text appears in the paragraph just below the dialog title. Click Rollback for a dialog with instructions and options to undo the migration.

    Advansys Support

    #8609
    ChrisRT
    Participant

    I’m not seeing it either i’m afraid. It just runs through the migration again if i try what you suggested and duplicates everything

    #8610
    Support 1
    Participant

    There is an error in my earlier message. Instead of ‘Rollback,’ the button has the caption ‘Undo.’

    I apologize for this error – and I hope this has not caused much confusion.

    When a migration has completed and you start Personal Outlook Migration (do not click Migrate again), you should see the button Undo appear at the bottom. If this button does not appear, then I think something is amiss in your GroupWise environment.

    We may need to send you a test applet to help diagnose the exact cause. In the meantime, please send an email to support@advansyscorp.com, stating your edition of Formativ (Admin, Developer or Runtime), and the text of your Formativ configuration. You can obtain the configuration as follows. Go to the GroupWise client Help menu, and select About Formativ… When the dialog appears, go to the Configuration tab and click the button Copy to clipboard, then paste the text into the body of your email.

    We look forward to solving this issue very soon.

    Advansys Support

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.