/ Forums / Advansys Formativ / Formativ Creator / Menu Objects disapear if other tabs are clicked

  • Creator
    Topic
  • #3610
    sam
    Participant

    We have updated our GW client to 7.0. After the update i noticed that Formativ Studio does not display the objects under the Form Designer view under certain tabs.

    the tab “Standard” is the only tab that shows objects, and i can use them.

    But as soon as i click another tab, say “additional” or “Win32”. The “Standard” tab stays selected and the object disapear.

    I have to close Formativ Studio and re-open to get the inital screen.

    I can provide screen shots via email.

    Thanks,
    sam

  • Author
    Replies
  • #5623
    Support 3
    Participant

    We haven’t had any report about this issue.

    • Which Windows operating system (i.e. XP, Vista) are you using?
    • Can you re-produce the behaviour in another machine?
    • We always recommend to upgrade the GroupWise client to the latest point release (i.e. 7.0.3).

    Regards,
    Advansys Support

    #5624
    sam
    Participant

    Hi,

    thanks for the help.

    We are: Windows XP on a Novell Network with Groupwise 7.0.3 installed.

    Yes all work stations tryed result in this behavior.

    Thanks for any help in advance.

    sam

    #5625
    sam
    Participant

    Hi,

    Anyone else with this issue?

    or a possible fix?

    #5627
    Support 3
    Participant

    Could you please send the screenshots of the issue and steps to re-produce it to support@advansyscorp.com.

    Please also email your Formativ Configuration Information. You can access this via the main GroupWise menus: Help | About Formativ. When the ‘About Box’ appears, select the ‘Configuration’ tab. Press the ‘copy to clipboard’ button, then paste the contents of the clipboard
    into your email.

    Regards,
    Advansys Support

    #5628
    sam
    Participant

    the message from support:

    Thanks for the message.

    Our engineers recommend to upgrade Formativ from “2.0.0.12” to “2.0.1”.
    You can download the Formativ 2.0.1 from here:
    http://advansyscorp.com/formativ_download.htm

    Please see below Formativ 2.0.1 readme entry about the XP themes:

    “GroupWise 7 client introduced support for Windows XP Themes. Themes
    are not supported by the Formativ Forms designer component toolbar and
    property editors. Accordingly, theme support is disabled in GroupWise
    while the Forms editor is active, and re-enabled when the Forms editor
    is closed. This affects Formativ Studio and Creator users only.”

    Hope this helps. If you have any further questions, please do not
    hesitate to contact us.

    I then disabled themes on my workstation, moving from windows xp custom to windows classic and it solved the issue.

    Looks like the switch wasn’t being flicked properly for me when the form designer loaded…

    thanks,
    Sam

    #5629
    Support 3
    Participant

    Thanks for the feedback.

    Regards,
    Advansys Support

    #5626
    Support 1
    Participant

    Sam wrote:

    >Looks like the switch wasn’t being flicked properly

    Formativ 2.0.0.12 is unaware of the issue with XP themes and consequently does not attempt to switch off themes when displaying the Forms editor. The fix is only available in Formativ 2.0.1.

    Short of upgrading to 2.0.1, the workaround (as you have found) is to turn off XP themes in the Windows display properties. Unfortunately this will be necessary for every user of Studio/Creator in your organization.

    I hope this helps.

    Regards,
    Advansys Support

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