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Viewing 15 replies - 391 through 405 (of 929 total)
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  • in reply to: BUG: Retreiving the Subject of CurrentItem #8009
    Support 3
    Participant

      Good luck. Let us know, if you have any questions.

      Regards,
      Advansys Support

      in reply to: Open source version of the Formativ applet central #8435
      Support 3
      Participant

        Hi Christian,

        Thanks for your post. As we stated “if provided, the open source applet version will be installed”.

        However, you can send a message to “support@advansyscorp.com” and request the source of the solution. We usually request to provide us with any changes that you will make to the source. If it is something we feel may be useful to other GroupWise users, we could consider publishing an update to the GroupWise Cool Solutions community.

        Regards,
        Advansys Support

        in reply to: Email Text Formatting #8029
        Support 3
        Participant

          If the message not saved (i.e. Message ID “X00”) then you can only access limited properties of the message. Formativ wrap the Novell Token API to easily access these properties.

          In order to access the message property which is not available in Token API (i.e. formatted body text, etc), you will need to use the Object API. You can use the technique in other thread to save the message which will lets you to access the Object API.

          Regards,
          Advansys Support

          in reply to: Email Text Formatting #8032
          Support 3
          Participant

            This issue is similar to your previous post about accessing formatted text from the subject.

            You will need to use the Object API to access the formatted body text.

              
            msgbox oMsg.BodyText.RTF
            

            Regards,
            Advansys Support

            in reply to: BUG: Retreiving the Subject of CurrentItem #8019
            Support 3
            Participant

              Unfortunately Token API only return the plain text format of the subject. ItemGetText() token may be working as designed to return the plain text format of the subject, unless Novell decide to update or add another Token API to return RTF format.

              In order to extract the RTF property of the subject, you will need to use the Object API. If you are working with a draft message (which is not yet saved to the message store) then you will need to save the draft message.

              The sample code below save the message to Work-Folder (if the message ID “X00”) then use the Object API to access the RTF property.

                
              Sub Main(Client, GWEvent)
              
                dim iWIPFolderPath
                dim oMsg
                dim iMsgID
                dim iWIPPath
                dim iBreakCount
              
              
                ' Get the message ID
                iMsgID = GroupWise.ItemMessageIDFromView
              
                ' If the draft message then save to WIP otherwise access the message
                if (iMsgID = "X00") then
              
                  ' Save the message to WIP
                  call GetWIPFolderPath(groupwise.account.workfolder, iWIPPath)
                  msgbox "Work In Progress folder path: " & iWIPPath
                  Call Groupwise.throwtoken("ItemSaveMessageDraft(""" & iWIPPath & """)", iReturnVal)
              
                  iBreakCount = 0
                  while (iMsgID = "Token failed execution!") or (iMsgID = "X00")
                     Application.ProcessMessages
                     utilities.Timer(1)
                     Application.ProcessMessages
                     iMsgID = GroupWise.ItemMessageIDFromView
                     iBreakCount = iBreakCount + 1
                     Utilities.Trace iBreakCount & ": " & iMsgID
                     if (iBreakCount > 10) then
                       exit sub
                     end if
                  wend
              
                  set oMsg = GroupWise.Account.GetMessage(iMsgID)
              
                else
                  set oMsg =  Client.clientstate.commandmessage
                end if
              
                msgbox "Subject-Plaintext: " & oMsg.subject.plaintext & vbcrlf &_
                "Subject-RTF: " & oMsg.subject.RTF
              
              End Sub
              

              Hope this helps.

              Regards,
              Advansys Support

              in reply to: BUG: Retreiving the Subject of CurrentItem #8011
              Support 3
              Participant

                Thanks for the post.

                We can re-produce the behaviour with GroupWise Client 7.0.3 (build 8/03/2008). It appear a bug in the GroupWise ItemGetText() token which return the space between the style (Bold and Italic).

                We will report this issue to Novell and post any update in this thread.

                Regards,
                Advansys Support

                in reply to: HTMLDialog and Msxml2.ServerXMLHTTP.4.0 #6216
                Support 3
                Participant

                  Great news. Thanks for letting us know.

                  Regards,
                  Advanys Support

                  [This message was edited by Support 3 on August 20, 2008 at 02:46 PM.]

                  in reply to: multiple signature 2.0.18 #9005
                  Support 3
                  Participant

                    We haven’t had any report about this issue. We are running GroupWise client 7.0.3 and able to view the SmartFields under AddressBook and eDirectory. May be you need to upgrade the GroupWise client to latest point release.

                    Hope this helps. If you have any further questions, please do not hesitate to contact us.

                    Regards,
                    Advansys Support

                    in reply to: Personalized Emailer Pack error #6250
                    Support 3
                    Participant

                      Thanks for your feedback.

                      Regards,
                      Advansys support

                      in reply to: Too many error in Form Designer #8007
                      Support 3
                      Participant

                        Thanks for your post and sorry to hear about the issue.

                        We have developed plenty of solutions, with and without Raize controls, which work very well and never raised AV errors. Please see below the known issues which are documented in ReadMe.txt (C:Program FilesAdvansysFormativ).

                        quote:


                        6. Known problems, issues and omissions

                        – A small number of component property editors in the Forms Designer are not enabled in this release.
                        – The Code Explorer does not dynamically update as source code is edited. You need to reselect an applet to see any changes applied in the Code Explorer.
                        – In some circumstances portal window navigation buttons move to the left of the portal toolbar.
                        – The editor Replace function does not always make selected text visible.
                        – Checking the state of the Focused property in some visual controls causes the current subroutine to exit without raising an exception. A workaround is to check if the control in question is the active control, i.e. ‘if .ActiveControl is btnButton then’.
                        – The Object Inspect scrollbar does not always appear when running on Windows XP. Dragging out the width or the height of the Object Inspector forces the scrollbar to appear.
                        – The editor does not remember the ‘find text at cursor’ settings.
                        – Double-clicking on an event in the Object Inspector generates code for a new handler, but a parameter that’s passed by reference (as documented) is not preceded by the ByRef keyword. Add the ByRef keyword manually.
                        – Not closing certain item editors in the Form Designer prior to saving the form may cause an access violation. You should manually close any popup form editors prior to saving a form.


                        Please see below some suggestions from the engineers:

                        – The issue could be specific to a machine. Can you re-produce the behaviour in another machine?
                        – Could be an issue to do with XP (or Vista) themes or ImageList. Please see the forum post about using an ImageList with GroupWise 7 and Windows XP.
                        – It could be relate to the structure of Form. Perhaps it has many components relationships hardwired together that it’s gone beyond some (Dream or Formativ) limit that we don’t know about.
                        – Please make sure to close any pop-up item editors windows prior to save the Form.

                        The difficulty is usually in figuring out which component(s) is responsible for the problem. Using the process of elimination, however, you can usually narrow the problem down rather quickly by making small logical changes and observing the impact on the problem. The key is to make only one change at a time and then see if the problem goes away.

                        Hope this helps.

                        Regards,
                        Advansys Support

                        in reply to: Personalized Emailer Pack error #6245
                        Support 3
                        Participant

                          We have sent the updated version (2.0.30) to you. Please let us know if the updated version solved the behaviour.

                          Regards,
                          Advansys Support

                          in reply to: multiple signature 2.0.18 #9007
                          Support 3
                          Participant

                            Are you getting the error (“Cannot create NDAP ActiveX controls”)?

                            If so, and if you have already installed these controls, there is another step required to make them work. Please find the file Regocx.bat in the ActiveX controls installation folder, usually C:Novellndkactivex_ndap, and double-click the file to run it. (This is explained in the Help file in the installation folder: SDK_README.html.)

                            Regards,
                            Advansys Support

                            in reply to: Personalized Emailer Pack error #6247
                            Support 3
                            Participant

                              Sorry, we have received similar report in another post, we have sent an updated version to the user but haven’t receive any update whether it has fixed the issue.

                              We will send you the updated version via email shortly.

                              Regards,
                              Advansys Support

                              in reply to: Personalized Emailer Pack error #6244
                              Support 3
                              Participant

                                It could be an environmental issue, which version of the GroupWise client she is running (see Help – About GroupWise)? Are the both machine running the same GroupWise version? We recommend to upgrade the GroupWise client to the latest point release.

                                Could you please let us know the exact error message and the line number.

                                Regards,
                                Advansys Support

                                in reply to: TSE + Formativ Studio and Runtime #5618
                                Support 3
                                Participant

                                  Formativ framework is installed for all users and its not possible to install different type (i.e. Runtime, Studio, Creator) on same machine.

                                  Regards,
                                  Advansys Support

                                Viewing 15 replies - 391 through 405 (of 929 total)