Support 1a

[Support 1a]

I cannot think of another way to do this in the very short term. Our engineering team yesterday updated the personalized mass email applet to include the comments field. They are testing it today. Once they are confident with it, I’ll send you a copy via email. I expect this should be some time later today our time.

Advansys Support

[Support 1a]

They may have rolled the fix back into 6.0x as well. I’m not sure, but keep an eye on any 6.0x updates Novell makes available.

Advansys Support

[Support 1a]

The config line “No config object found in NDS – checking the registry” indicates your user object does not have a Formativ eDirectory configuration associated with it. You need to select a pre-existing eDirectory configuration object, then use the ‘Associate’ button to associate your user object with the configuration object. Alternatively, you could associate a group, OU or O you are member of with the configuration object.

Please let me know if you require any further assistance.

Advansys Support

[Support 1a]

You should be able to create a HTML personilized mass email form containing a long URL embedded in a tag. We created a test form here containing the following long link, which merged out correctly:

>[URL=http://groups.google.com.au/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=ajv8jj%241bs4%241%
40FreeBSD.csie.NCTU.edu.tw&rnum=2&prev=/groups%3Fq%3Durl%2Blong%2Blength%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%
3DUTF-8%26selm%3Dajv8jj%25241bs4%25241%2540FreeBSD.csie.NCTU.edu.tw%26rnum%3D2]Google
    URL related question[/URL]

Regarding your other issue, are you still referring to the Personalized Mass Email applet? Engineering advised me this applet doesn’t actually support the comments field, so instead of truncation, you probably wouldn’t see any data from the comments field at all when you perform the merge. Is that what you are seeing?

Were you placing the URL in the comments field of the address book because they differed for each user, or was this an attempt to work around not being able to insert the URL in the master HTML form?

You might wish to email more information and a copy of your template to support@advansyscorp.com and I’ll take a look.

Regards,

Advansys Support

[This message was edited by Support 1 on June 19, 2003 at 04:27 PM.]

[Support 1a]

I might need to get you an updated Formativ 1.6 preview build – I’ll contact you directly in this regard.

Advansys Support

[Support 1a]

Thanks for the info. I think these issues have been fixed in a later build of the SP1 client. I am using 6.5.1 (5/20/2003), which doesn’t exhibit the problems you describe. We did have an earlier SP1 build that did cause most of the icons, etc, to not appear.

Advansys Support

[Support 1a]

Simon,

Assuming you are using the open source version of the applet, try changing the line:

sSigDir = Utilities.GetDataDirectory + "Signatures"

to

sSigDir = "m:advformativdatasignature"

or wherever your network drive signature location if. You will need a copy of Formativ Developer or Admin to do this.

I hope this helps.

Advansys Support

[Support 1a]

I cannot seem to locate your contact details in the forum database. Could you please send an email to sales@advansyscorp.com and we’ll liase directly regarding this issue.

Thanks,

Advansys Support

[Support 1a]

Assuming you are using the latest version of the ‘Multiple Signatures’ applet, there are two ways to change the default path:

1) Execute the applet. When the signature selection dialog appears, press the ‘Settings’ button. Select the desired location.

1) If you are using Formativ Admin or Developer, open the applet in the editor and locate the constant called ‘OVERRIDE_PATH’ at the top of the source code. This constant will be set to an empty string. Enter the full path of the location of your signatures.

I hope this helps.

Advansys Support

[Support 1a]

There is a problem with the calendar view context in the GroupWise client that can cause duplicate icons to appear – you are probably experiencing this issue.

Novell fixed this problem in the GroupWise 6.5 SP1 client (I’m not sure if SP1 is officially released yet – we are using a beta copy).

Advansys Support

[Support 1a]

Thank you for the update.

Advansys Support

[Support 1a]

Try this code:

const IDS_MAIN_FOLDER   = "People"
  
'-------------------------------------------------------------------------------
' Main-Line processing
'-------------------------------------------------------------------------------
Sub Main(Client, GWEvent)
 
  dim iMsg 
  dim iFolder    
   
  on error resume next
  Set iMsg = Client.ClientState.CommandMessage
  
  ' Do we have a message selected?
  if not isobject(iMsg) then
    call msgbox("Please select a message to proceed.", vbInformation, "Message Management")
    exit sub    
  end if
  
  
  ' Create the destination folder
  set iFolder = CreateFolder(GetDisplayName(iMsg.FromText))
  
  
  ' Make sure we have the folder
  if iFolder is nothing then
    exit sub
  end if   
 
      
  ' Move the message from the current folder into the destination folder's messages collection
  call Client.ClientState.SelectedFolder.messages.move(iMsg.MessageID, iFolder.Messages)
  
  set iMsg = nothing
    
End Sub
 
 
 
'-------------------------------------------------------------------------------
' Create the sub folders of the People folder
'-------------------------------------------------------------------------------
function CreateFolder(aName)
  
  set CreateFolder = nothing   
  
  if (len(aName) = 0) then
    exit function
  end if
  
  dim iFolder   
  dim iMainFolder
  
  ' Create the main 'People' folder
  set iMainFolder = CreateMainFolder()
 
  if iMainFolder is nothing then
    exit function
  end if    
      
  ' Create the sub folders under the 'People' folder
  on error resume next
  set iFolder = iMainFolder.folders.ItemByName(aName)
      
  if iFolder is nothing then
    set iFolder = iMainFolder.folders.add(aName)
  end if
  
  set CreateFolder = iFolder
  
  set iFolder = nothing             
  set iMainFolder = nothing  
  
end function
 
 
 

'-------------------------------------------------------------------------------
' Create the 'people' folder which is off the root
'-------------------------------------------------------------------------------
function CreateMainFolder()
  
  dim iFolder
  dim iRootFolders
 
  groupwise.account.refresh  
  set iRootFolders = groupwise.account.RootFolder.folders
  
  on error resume next
  set iFolder = iRootFolders.ItemByName(IDS_MAIN_FOLDER)
      
  if iFolder is nothing then
    set iFolder = iRootFolders.add(IDS_MAIN_FOLDER)
  end if
  
  set CreateMainFolder = iFolder
  
  set iFolder = nothing             
  set iRootFolders = nothing  
  
end function
 
 
 

'-------------------------------------------------------------------------------
' Get the sender's display name
'-------------------------------------------------------------------------------
Function GetDisplayName(aName)
  
  Dim iPos
  dim iText
    
  aName = trim(aName)
  iPos = Instr(1, aName, "<", 1)
  
  if (iPos > 0) then
    iText = trim(mid(aName, 1, iPos -1))
    if (len(iText) = 0) then
      aName = mid(aName, iPos + 1)
    else
      aName = iText
    end if
  end if
  
  iPos = Instr(1, aName, ">", 1)
  if (iPos > 0) then
    aName = mid(aName, 1, iPos -1)
  end if
  
  iPos = Instr(1, aName, "@", 1)
  if (iPos > 0) then
    aName = mid(aName, 1, iPos -1)
  end if  
    
  aName = replace(aName, """", "")
  aName = replace(aName, ".", " ")
  aName = replace(aName, "/", "")
  aName = replace(aName, "", "")
  aName = replace(aName, "'", "")
  aName = replace(aName, "*", "")
  aName = replace(aName, ">", "")
  aName = replace(aName, "<", "")
                          
  GetDisplayName = trim(aName)
  
End Function

Most of these objects are native Object API. Have a look at the Novell GroupWise Object API documentation, which is linked from the drop down help menu within the Formativ development environment.

[Support 1a]

The Formativ portals folder is created on startup if:

a) Formativ is installed.
b) The folder does not exist in the currently active Groupwise account, and
c) The ‘Create a portal folder…’ option is checked in the Formativ Windows Control panel applet.

In other words, for a user to see a Formativ portals folder appear if they have not installed Formativ, that users account has been accessed on a machine with Formativ installed with the appropriate ‘create a portal folder option’ checked.

(I assume the folder as it appears in the users account is displayed using the standard Groupwise folder icon, as opposed to the custom portals folder icon? If the special icon appears in the other users account then Formativ is installed on the PC.)

There is no global ‘create/remove’ portals option, as the feature is client based. As mentioned above, the only way I imagine a Formativ portal folder could appear in a non-Formativ users account would be for that account to be accessed by someone who does have Formativ installed. Could this have happened in your case?

Manually deleting the folder will remove it from the account. You may wish to then try accessing the same users account from a Formativ machine to see if the folder re-appears.

Please let me know if you are able to reproduce this behavior. We have received no other reports of this nature, and certainly want to address any possible problems.

Regards,

Advansys Support

[Support 1a]

Glad to be of assistance!

Advansys Support

[Support 1a]

No problems – we always like to try to assist our users. The following code may assist:

dim iMsg 
dim iFolder
  
'-------------------------------------------------------------------------------
' Main-Line processing
'-------------------------------------------------------------------------------
Sub Main(Client, GWEvent)
   
  on error resume next
  Set iMsg = Client.ClientState.CommandMessage
  
  if not isobject(iMsg) then
    call msgbox("Please select a message to proceed.", vbInformation, "Message Management")
    exit sub    
  end if
  
  ' Create the destination folder
  CreateFolder(GetDisplayName(iMsg.FromText))
  
  ' Move the message from the current folder into the destination folder's messages collection
  call Client.ClientState.SelectedFolder.messages.move(iMsg.MessageID, iFolder.Messages)
  
  set iMsg = nothing
  set iFolder = nothing
    
End Sub
 
 
 
 
'-------------------------------------------------------------------------------
' Create the folder if not exists
'-------------------------------------------------------------------------------
sub CreateFolder(aName)
  
  if (len(aName) = 0) then
    exit sub
  end if
  
  dim iRootFolders
 
  groupwise.account.refresh  
  set iRootFolders = groupwise.account.RootFolder.folders
  
  on error resume next
  set iFolder = iRootFolders.ItemByName(aName)
      
  if iFolder is nothing then
    set iFolder = iRootFolders.add(aName)
  end if
               
  set iRootFolders = nothing  
  
end sub
 
 
 

'-------------------------------------------------------------------------------
' Get the sender's display name
'-------------------------------------------------------------------------------
Function GetDisplayName(aName)
  
  Dim iPos
  dim iText
    
  aName = trim(aName)
  iPos = Instr(1, aName, "<", 1)
  
  if (iPos > 0) then
    iText = trim(mid(aName, 1, iPos -1))
    if (len(iText) = 0) then
      aName = mid(aName, iPos + 1)
    else
      aName = iText
    end if
  end if
  
  iPos = Instr(1, aName, ">", 1)
  if (iPos > 0) then
    aName = mid(aName, 1, iPos -1)
  end if
  
  iPos = Instr(1, aName, "@", 1)
  if (iPos > 0) then
    aName = mid(aName, 1, iPos -1)
  end if  
    
  aName = replace(aName, """", "")
  aName = replace(aName, ".", " ")
  aName = replace(aName, "/", "")
  aName = replace(aName, "", "")
  aName = replace(aName, "'", "")
  aName = replace(aName, "*", "")
  aName = replace(aName, ">", "")
  aName = replace(aName, "<", "")
                          
  GetDisplayName = trim(aName)
  
End Function

Regards,

Advansys Support

[Author]

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