Support 1a

[Support 1a]

Great – thanks for the update.

Advansys Support

[Support 1a]

The DateTimeControl formats date and time values according to the date and time settings in the Regional Settings of the Control panel on the user’s system. Because the DateTimeControl is a wrapper for a Windows control, these formats can’t be changed by changing formatting variables. Therefore, the only way to remove the seconds would be to change the time formatting string in the Windows Control Panel.

I hope this helps.

Advansys Support

[Support 1a]

Happy to help.

Advansys Support

[Support 1a]

Formativ uses many techniques not implemented in other collaboration products (such as MS Outlook) to help ensure GroupWise users are not subject to virus problems. These include (but are not limited to):

– Formativ Applets are stored in a proprietary file format. Formativ applets are not VB/VBS files.

– Formativ applets are not executed by the Windows Script Host (the Script host does need to be installed as Formativ uses certain files associated with the script host).

– Formativ Applets can only be executed from within the secure Formativ ‘sandbox’ environment. They cannot be executed as email attachments, or from within the Windows shell.

More details can be found in the following FAQ:

Formativ Security FAQ

Advansys Support

[Support 1a]

Sorry to hear this didn’t help. There must be something environmental specific to your machine that is causing the problem. GroupWise does use a number of shared Windows resources, and one of these might be the problem. I can only think to suggest that you try another machine if at all possible.

Not having any other reports of this nature, and not being able to reproduce the problem here makes it very difficult to map out a support path. Let us know how you proceed. We may need to organize a remote WebEx support session.

Advansys Support

[Support 1a]

An updated AXT file is scheduled to be completed just after SP1 of 1.5. This should happen in the next couple of months.

[Support 1a]

The timeframe for the next major release is still under review. As a very rough guide, I would not expect to see anything until Q3 this year.

[Support 1a]

Have a look at GroupWise.EnvEditorStyle(). This returns 2 if the current view is HTML, or 1 if it is plain text. You can then use SwitchToRTFView if required.

I hope this helps.

Advansys Support

[Support 1a]

We are currently testing a fix to this issue. We will let you know when it is available.

Regards,

Advansys Support

[Support 1a]

A bug was found in the Multiple signatures applet that could cause signatures not to appear if the user, or another application, changed the file type description for .SIG and/or .HTS files in Windows.

An updated version of the applet has been created that fixes the problem, and will be made available for download in the near future.

If any users would like a copy of the updated applet prior to it being made available for general download, please send an email to support@advansyscorp.com, requesting the update applet be emailed to you.

Advansys Support

[Support 1a]

A bug was found in the Multiple signatures applet that could cause signatures not to appear if the user, or another application, changed the file type description for .SIG and/or .HTS files in Windows.

An updated version of the applet has been created that fixes the problem, and will be made available for download in the near future.

If any users would like a copy of the updated applet prior to it being made available for general download, please send an email to support@advansyscorp.com, requesting the update applet be emailed to you.

Advansys Support

[Support 1a]

We have been able to duplicate this behavior. We will look into this issue further and report our findings.

Thanks,

Advansys Support

[Support 1a]

Thank you for the configuration information. Assuming your signature files are valid, the only other issue I can think of is a corrupt or otherwise missing configuration note (which stores information regarding the location of the signatures). I’ll send you a special applet that resets this note via direct email, along with instructions on it’s use.

Advansys Support

[Support 1a]

Thank you for your post. As Formativ is both a solutions and development environment, you have the option of using pre-written solutions, or modifying an existing solution to meet your specific needs.

We have an example applet which added a disclaimer to outgoing external email in one of our support threads. Here’s the link:

Outgoing Disclaimer Example

(Use the source code we posted in reponse to the original question)

Create a new applet in Formativ, then paste this source code in and save. Comments on how the applet works are found in the comments at the top of the example. Let us know if you have any problems getting this going.

In terms of adding a disclaimer based on some corporate policy, the applet would need to be modified in order meet such specific requirements. If you would like to proceed down this line and you don’t have the resources in-house to make the modifications your self, please make contact with formativ@advansyscorp.com and we can take it from there.

Regards,

Advansys Support

[Support 1a]

I’m not sure why this would happen. It could be a timing issue related to the focus. Try inserting a FocusSet() command (i.e set the focus to the body text) immediately before the “Call GroupWise.PosToEndOfText” line.

Advansys Support

[Author]

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