Support 3

[Support 3]

Thanks for your post.

“Viewer.ini” file stores account information of recent archives. Unfortunately, in current version of Archive To Go, you can not skip these details. Your suggestions have been added to our enhancements database for future release.

quote:

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and in an ini file in “c:documents and settings<user>application dataapplicationhistory”

---

We are unable to locate “applicationhistory” folder and ini file, could you please provide more information.

Regards,
Advansys Support

[This message was edited by Support 3 on June 09, 2009 at 05:42 PM.]

[Support 3]

In addition to the above suggestions, could you please also try the followings:

– Can you open the file below in Message Viewer?
“C:Documents and SettingslpollardDesktopLPollard Archivemedia-01data0000037429F1666.Mouchel1.Appserv1.100.164726C.1.17A.1.fml”

– Can you view other messages from the folder below using Archive To Go Viewer?
“C:Documents and SettingslpollardDesktopLPollard Archivemedia-01data0000037”

Regards,
Advansys Support

[This message was edited by Support 3 on June 03, 2009 at 04:47 PM.]

[Support 3]

Thanks for your post.

Does our suggestions to your previous post solve this issue?

Regards,
Advansys Support

[Support 3]

Thanks “ctaleck” for sharing this code with us.

Regards,
Advansys Support

[Support 3]

Sorry, we haven’t had any report about this issue. We will need to gather more information to understand the issue.

• Do you see the message on executing a specific applet? Can you execute the same applet on another machine?
• Are you able to execute other applets?
• If the message relate to a specific applet:
  – Are you able to execute the applet previously?
  – Is the applet under development? May be the changes made to the applet, corrupted data. Formativ create a backup of the work-in-progress applet, you can find backup copy in Formativ Applets folder, usually “c:Documents and SettingsUSER-NAMEMy DocumentsAdvansysFormativApplets” folder. Backup applet has “.vb~” file extension.
  – If you have made some changes to the applet which cause this behaviour, may be you can revert to previous state. You can open the applet in notepad then edit the source, please backup applet prior to make changes. We also strongly recommend, regularly backup applets and data to another location.

Hope this helps.

Regards,
Advansys Support

[Support 3]

In order to create appointments to another user account, you will need to either login or proxy to the account.

If you have proxy rights to the account then you can use the following code to proxy prior to create appointment. See the Novell Object API documentation for more information.

  
set oProxyAccount = GroupWise.account.Proxy(proxyUserID)

Regards,
Advansys Support

[Support 3]

Formativ uses the services of the Windows Script Host, it does not execute applets using the Windows Script Host. Formativ applets can only be executed within the secure Formativ environment. This means applets are executed in a controlled ‘sandbox’ environment.

Prior to executing Applet, Formativ need to perform some activities (i.e. load applet in memory, checking applet integrations, etc). If your target is high performance, then COM server and consume in Formativ recommended.

Regards,
Advansys Support

[Support 3]

Thanks for your post.

Sorry, we don’t have any hidden parameters. Available methods, properties are listed in language guide, developer guide, etc.

Our engineers performed a quick test against an Applet with 11000+ lines (few forms), it took about 2-3 sec from pressing the Run button and execute the applet. This delay also could be based on the amount of RAM available.

  
Sub Main(Client, GWEvent)
  msgbox "Main()" 
.......
End Sub 

If your applet perform some internal activities prior to displaying dialog, perhaps, you can consider to show a status dialog.

Another thought, Formativ can consume COM automation objects. You could create a COM object in VB, C#, etc and register it, then Formativ create instances of the server and call methods on it. For example, you can write memory/CPU intensive tasks in COM object and consume its methods/properties in Applet.

Hope this helps.

Regards,
Advansys Support

[Support 3]

You should be able to find plenty of information on the web about importing PST file to Outlook or you can see How to import .pst file data into Outlook section in the MSDN article.

Regards,
Advansys Support

[Support 3]

This issue has been resolved. For future reference, please see below the fix.

quote:

---

OK, we finally isolated the issue. We have a Guenevere (discontinued) email scanning tool that all emails go through when leaving the company, it checks for certain file types in attachments that are disallowed, etc. The other thing it does is appends a disclaimer that “this communication is intended for the use of….yada, yada, yada” This disclaimer is what is being garbled.

The file that the disclaimer is saved as is a text file on the Guenevere server and the server adds the text to the end of all outgoing emails. We have a workaround that lets us NOT add the disclaimer to the end of specified emails, but I wanted to let you know that this is the issue, in case you either have someone with a similar issue in the future, or possibly have had an issue with Guenevere in the past.

Thank you for your time,

---

[Support 3]

Outlook client (2000 onwards) is required for this solution. Please see System Requirements for more information.

Regards,
Advansys Support

[Support 3]

Thanks for sharing the information, it is really useful.

We haven’t seen this behaviour because most case we have write rights to the folder. We can test it by changing the rights, I will post here when our engineers able to test your suggestions.

Regards,
Advanays Support

[Support 3]

Unfortunately, you can not add custom fields to a composing/draft message. However, you can add when the message is saved (i.e. stored in GroupWise database). You can save draft message using ItemSaveMessageDraft() token to save a draft copy of the current message in the specified folder. If no folder is specified, the user is prompted to indicate which folder to use.

See the following thread for more information: http://www.advansyscorp.com/forums/topic/2131098961/

We haven’t investigate X-Field on composing message, please let us know if you have any success.

Regards,
Advansys Support

[Support 3]

Our engineers tested the solution to send email to Gmail, Hotmail, etc and unable to reproduce the behaviour. Could you please send the template message used in Personalized Emailer as an attachment to Support (support@advansyscorp.com) for debug.

Could you also send the Formativ Configuration, you can obtain the configuration by selecting Help | About Formativ… from the GroupWise main menu. When the About Formativ dialog appears, go to the Configuration tab and click the button Copy to clipboard. Then paste the text into your reply email (or save it to a plain-text file and include it as an attachment).

Regards,
Advansys Support

[This message was edited by Support 3 on May 06, 2009 at 05:26 PM.]

[Support 3]

We haven’t had any report about garbage at the bottom the email in some non GroupWise client. The behaviour could be relate to how the client process email and mime file. Mime.822 file is required for the personalized emailer system.

– Which client causing these behaviour? Can you reproduce the behaviour in different non GroupWise client (i.e Gmail, hotmail, etc)?

– Which version of GroupWise client you are running (See Help – About GroupWise)?. The behaviour could be relate to the version of GroupWise client you are running and you may need to upgrade the GroupWise client to latest point release.

Regards,
Advansys Support

[Author]

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