Support 3

[Support 3]

Formativ uses the Model dialog, meaning it does not release the input focus until it is closed. You can not switch back to the window that created the dialog box until the dialog box is closed. However, this does not prevent the user from switching to other windows or applications.

There is a work-around, you can use the modeless HTML dialog and call the Applet when required using the Formativ API which will allow you to set forus to the portal window.

You can use the sample code below to create the HTML dialog. If you want to pursue this approach, we will recommend to create the proto-type and make sure you can call your applet and perform tasks.

    ' Create a new instance of the internet explorer application.
    set iExp = CreateObject("InternetExplorer.Application")
    With iExp
      .Height = 600
      .Width = 700
      .ToolBar = FALSE
      .Visible = True
      .Navigate "c:tempmyform.htm"
    End With

    Set iExp = Nothing  

Regards,
Advansys Support

[Support 3]

Our sales department sent the message. Please let us know if you haven’t received the message.

Regards,
Advansys Support

[Support 3]

This issue also posted to this thread: http://www.advansyscorp.com/forums/topic/5571038701/

Regards,
Advansys Support

[Support 3]

This issue appear to be environmental. You may need to follow the earlier suggestions about upgrading the client.

Regards,
Advansys Support

[Support 3]

You should get a proper message ID once the message is saved to the message store. Make sure the message is saved in the target folder (i.e. “Work In Progress”).

Regards,
Advansys Support

[Support 3]

Unfortunately, we haven’t had any report about this issue.

Our engineers suggest you to upgrade the client to the latest point release or re-install the client.

Regards,
Advansys Support

[Support 3]

Formativ client creates the portals folder. If you want to stop creating the portals folder then you will need to change the following settings in Formativ control panel applet.

Start – Control Panel – Advansys Formativ – Client User Interface – Uncheck “Create a portal folder in GroupWise called” checkbox.

Regards,
Advansys Support

[Support 3]

quote:

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the page to print will no longer display.

---

It appear the issue is environmental. Do you see the message to print in Formativ Portals? Does the behaviour is the same for all messages or some specific message?

quote:

---

The message you get is the same as when you are using Internet Explorer and caanot connect to a web page that you had requested.

---

Could you provide more information. Which version of the Internet Explorer you are running?

You may need to upgrade the GroupWise client to the latest point release.

Regards,
Advansys Support

[Support 3]

Thanks, we can re-produce the behaviour.

Our engineers will investigate this issue and we will contact Novell to get more information. We will post any update in this thread.

Regards,
Advansys Support

[Support 3]

Can you re-produce the behaviour with another applet? May be you can create a simple applet, for example with the source below and attached it with the Forward event. Please make sure the registry key not exists prior to the association.

 
Sub Main(Client, GWEvent)
  msgbox GWEvent
End Sub

Let us know the results.

Regards,
Advansys Support

[Support 3]

Thanks for the URL.

Regards,
Advansys Support

[Support 3]

Good luck.

Regards,
Advansys Support

[Support 3]

This issue will be handled by direct email from our sales department.

Regards,
Advansys Support

[Support 3]

The “GW#C#FORWARD” registry key will be present when you remove the event association, it will not used unless you have an applet associated with the forward event.

Could you please confirm, whether you received the error, if the registry key is present and the applet is NOT associated with the forward event.

Our engineers unable to re-produce the behaviour in-house and also we haven’t had any report about this issue. It appear the issue could be environmental to the machine. As we suggest earlier, you may need to upgrade the client to the latest point release.

Regards,
Advansys Support

[Support 3]

GroupWise client need to be running in order for the “On Message Arrival” event to execute, proxy to the account should also trigger the event.

If you want to execute your application when the client is not running then you will need to use the SOAP API (http://developer.novell.com/wiki/index.php/GroupWise_Web_Service_(SOAP)) which provides server-side access to Novell® GroupWise data through a protocol.

Regards,
Advansys Support

[Author]

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