Support 1a

[Support 1a]

None as yet.

[Support 1a]

Thank you for your question. The applet only ‘sees’ files with the following extensions:

.HTS (HTML Signatures)
.SIG (Text Signatures)

Do your signatures have these extensions?

You might also try using the ‘Select Folder’ button to ensure the applet is looking in the correct folder.

Advansys Support

[Support 1a]

Thanks for the update. Please let us know if you have any other questions.

Advansys Support

[Support 1a]

We don’t have an applet that does this ‘off the shelf’, though it sounds technically feasible.

If you could provide more detailed information on the operation of such an applet, including the format and location of the date text within the email message, we may be able to provide an example to get you started.

Advansys Support

[Support 1a]

Thanks for the update. I look forward to hearing how you proceed with creating a new remote account, and/or testing on another machine.

[Support 1a]

Thank you for the update. I cannot reproduce this on our WIN2K system. Could there be an issue with the ConsoleOne/NWAdmin installation on your WIN2K machine? Rights on the WIN2K machine could be another possibility.

[Support 1a]

Unfortunately I still am unable to reproduce this problem.

Just to confirm, when you select Accounts|Send/Retrieve|GroupWise Options you would normally see a dialog with the title “Send/Retrieve” appear. I assume you never see the “Send/Retrieve” dialog appear?

The ‘Accounts|Send/Retrieve|GroupWise Options’ action you describe is not ‘hooked’ by Formativ, so it is very difficult to say how Formativ may be causing this behavior.

I would suggest you close GroupWise, open the Windows control panel and activate the ‘Advansys Formativ’ options applet. On the general tab, uncheck the ‘Command Blocker’ option, close the applet, restart GroupWise Remote and try the ‘Accounts|Send/Retrieve|GroupWise Options’ sequence again.

If this fails, it might be worthwhile trying to setup a new remote account and see if the problem persists. If it does, try another PC if possible, as there could be an issue with your machine or client installation.

Please let me know how you proceed.

Advansys Support

[Support 1a]

Thanks for the additional information. We will attempt to reproduce your environment here to see if we can reproduce the problem.

Advansys Support

[Support 1a]

This is a very peculiar message. The applet in question does not contain the text ‘Folder.Object’, so I assume the message is generated by GroupWise. In addition, line 122 contains code that creates a new draft email message in your account via the mailbox object, which is a GroupWise folder.

If this is the case, the problem may actually lie with your GroupWise account or client. I would suggest you request your system admin to perform maintenance on your account. Alternatively, you might try the applet on another machine.

I have included below some simple applet source code that creates a new message in your account exactly the same way the reminder applet does:

Sub Main(Client, GWEvent)

  dim NewMsg
  dim MsgRecipient

  set NewMsg = GroupWise.Account.MailBox.Messages.Add(4)
      
  MsgRecipient = NewMsg.Recipients.Add(GroupWise.Account.Owner.EmailAddress,,0)      
  NewMsg.BodyText.PlainText = "This is a test"
  NewMsg.FromText = "Test"
  NewMsg.Subject = "Test Message"      
  NewMsg.Priority = 3
  NewMsg.Send

End Sub

Create a new applet on your machine, then paste this code into the applet and run it. It should cause a new message to appear in your in-box. If there is a problem with your account, you may well see a similiar message appear. If an error does occur, you almost certainly have a problem with your account or client that requires either account maintenance or a client re-install.

I hope this helps,

Advansys Support

[Support 1a]

A modified version of the applet has been email to you directly.

If other users would like to receive a copy of the updated applet source code, please ask in this thread.

Advansys Support

[Support 1a]

I’m not that familiar with the Outlook object model. Here’s the reference to the Outlook object model that will hopefully contain the information you require:

Outlook Object Model Reference

Once you locate the appropriate property, it shouldn’t be too hard to exclude the appropriate items from the import.

Advansys Support

[This message was edited by Support 2 on December 18, 2002 at 03:03 AM.]

[Support 1a]

I believe you are referring to one of the example applets that is an optional install with Formativ Admin and Developer. None of the examples have there integrations enabled by default, which means no toolbar buttons, menu items, etc, will appear unless you turn them on.

Open the Formativ IDE and select the appropriate applet. Go to the integrations tab, and uncheck the ‘Disable these integrations in GroupWise’ option. Exit the IDE and restart GroupWise. You should now see the appropriate toolbar buttons etc appearing.

I hope this helps.

Advansys Support

[Support 1a]

Try changing line 551 from

iMarkPrivate = InPrivateCategory(myAppt.Categories)

to

iMarkPrivate = not InPrivateCategory(myAppt.Categories)

Hope this helps,

Advansys Support

[Support 1a]

A modified version of the applet has been email to you directly.

If other users would like to receive a copy of the updated applet source code, please ask in this thread.

Advansys Support

[Support 1a]

We have not had any reports of any issues similiar to this. As uninstalling Formativ does not cause the issues to dissapear, I doubt very much Formativ is the problem. Link errors specific to GroupWise files indicate something fairly fundamental, possibly a corrupt GroupWise installation file, faulty hard disk, memory corruptions due to faulty memory, a virus, or any number of other factors.

How many computers have you received these errors on?

Advansys Support

[Author]

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