Support 3

[Support 3]

You can only execute the Flexalock version of the solution (i.e. Personal Outlook Migration_Express.vbf) in Formativ Express. You can download the installer of the Personal Outlook Migration solution from the URL below which will install the flexalock version into Formativ Applets folder.
http://www.advansyscorp.com/formativ_personal_outlook_migration.htm

If the problem persists, please post the Formativ configuration. You can obtain the configuration by selecting Help – About Formativ… from the GroupWise main menu. When the About Formativ dialog appears, go to the Configuration tab and click the button Copy to clipboard.

Regards,
Advansys Support

[Support 3]

Thanks for your feedback. We will add your suggestions into our enhancement database for future release.

Regards,
Advansys Support

[Support 3]

We have tested the GroupWise Add On Directory installation. We can install and register the Formativ Runtime with GroupWise 7.0.1 installer. Please see below the steps we followed:

• GroupWise installer we used: gw701ce-ir1 (build date 20/12/2006).
• Create a subdirectory “formativ” under the ADDONS directory (i.e. gw701ce-ir1CLIENTwin32addonsformativ)
• Place the “formativruntime.exe” into the subdirectory (i.e. gw701ce-ir1CLIENTwin32addonsformativformativruntime.exe).
• Save the sample ADDON.cfg (http://www.advansyscorp.com/formativ/addon.cfg) file into the subdirectory (i.e. gw701ce-ir1CLIENTwin32addonsformativADDON.cfg).
• Open the ADDON.cfg file and edit the following switch. Please note a space required between /s and /r parameters.
  Parameters=/s /r-xxx51FRxx-29xx6Dxx
• Save the ADDON.cfg file.
• Start the setup.exe from “gw701ce-ir1CLIENTwin32” folder.

Hope this helps and Look forward to hear from you.

Regards,
Advansys Support

[Support 3]

Could you please let us know the build date of the GroupWise 7 client (see Help – About GroupWise).

We have reported few bugs (OnOpen events not working) to Novell for the GW 7.0.1 (prior to 14/12/2006 build). Novell also confirmed, they also found few issues prior to 14/12/2006 build. Novell also looking at the recent bug we found when opening a shared folder message. The installation issue when using the addon.cfg may not be related to the bug we found. However we recommend to use latest point release of the GroupWise client.

Regards,
Advansys Support

[Support 3]

Our engineer attending GWAVAcon-Dallas this week so we may not be able to answer your question until early next week. We will look into this issue and get back to you once we have an answer.

Regards,
Advansys Support

[Support 3]

We do not have any solution to merge email groups. However, you can write a custom solution in Formativ to merge email groups or you can contact a Formativ development partner, one of which should be able to assist. You can access the full list at:
http://www.advansyscorp.com/formativ_partners_developers.htm

You may also look at the Formativ Applet Central (http://www.novell.com/coolsolutions/feature/9485.html) for the cool solutions applets.

Hope this helps.

Regards,
Advansys Support

[Support 3]

Thanks for your feedback. Novell’s engineer able duplicate the problem and created defect #236769 to CPR. Novell also informed us, this behaviour only appears if UserA shares the folder with UserB, then if UserA opens the message in the shared folder there is no problem, GroupWise crash if UserB opens the message.

We will post any update to this thread.

Regards,
Advansys Support

[This message was edited by Support 3 on January 22, 2007 at 03:38 PM.]

[Support 3]

Good to hear that range check issue has been solved.

A2Go only create the desktop shortcut for the archive account if you check the “Create a shortcut to this Archive on the Desktop” option during the archiving process. It should not create any temp file/folder on the desktop.

Does these folders contains any files? What type of files stored in that folder? What is the name of these folder? Are you able to re-produce the same behaviour after deleting these folders?

If you have any further questions, please do not hesitate to contact us. Look forward to hearing from you.

Regards,
Advansys Support

[Support 3]

Thanks for the heads up.

We can re-produce this issue without Formativ install because of the following Hummingbird Integration registry key in the test machine.

“HKEY_LOCAL_MACHINESOFTWARENovellGroupWise5.0C3PODataTypesGW.MESSAGE.MAILEMIGws.C3POServerEventsGW#C#OPEN”.

This issue disappear after deleting the above key. We have contacted Novell today and get back to you once we hear more information.

Regards,
Advansys Support

[Support 3]

We have updated the solution (version 1.7.0) to prevent user to delete attachments from an Archive account. We will publish this updated version to the cool solutions community once it passed the testing phase. In the mean time, if you need the updated version then please send an email to “support@advansyscorp.com”.

Regards,
Advansys Support

[Support 3]

We have updated the applet to fix the issue in GroupWise 7. We will send you the updated version through direct email. We will look forward to hear the feedback about the updated version and post the updated version to the Cool Solutions community once it pass the testing.

Regards,
Advansys Support

[Support 3]

Do you have write permission on the mapped folder? If not, try assigning write permission and see if the GroupWise archives can be accessed by Archive To Go.

Hope this helps. Look forward to hear from you.

Regards,
Advansys Support

[This message was edited by Support 2 on January 16, 2007 at 06:35 PM.]

[Support 3]

Thanks for the feedback.

Regards,
Advansys Support

[Support 3]

If the Formativ Runtime is installed then you should be able to access the guide from Start – All Programs – Advansys Formativ Runtime. See the Formativ Distribution Resources (http://www.advansyscorp.com/formativ_distribution_kit.htm) for more information. Please see below a sample AddOn.CFG file:

quote:

---

Using the GroupWise Add On Directory

GroupWise 5.5 and 6.x users can take advantage of the GroupWise Add On Directory facility to install Formativ Studio, Creator and Runtime as part of a standard GroupWise client installation.

To use this facility, you must create an ADDON.CFG file. The ADDON.CFG file is an ASCII text file that supports extended ASCII characters. The GroupWise client setup program uses the ADDON.CFG file to install additional components on users’ workstations, such as Formativ. The ADDON.CFG is specific to each program being installed. The required program files and the associated ADDON.CFG file must be copied to a subdirectory under software_distribution_directoryCLIENTWIN32ADDONS.

During client installation, the GroupWise setup program will search the subdirectories under the ADDONS directory for any ADDON.CFG files. The setup program will then execute the installation program for that component using the settings specified in the ADDON.CFG. If an entry is missing in the ADDON.CFG file, the installation program will prompt the user for the required information.

Full details regarding the use of the Add On directory can be found in the Novell GroupWise documentation.

Sample AddOn.CFG file

Two sample AddOn.CFG files are available for download from the Formativ Installation Resources Web page.

The Runtime version is shown below. You may need to edit this file to suit your own requirements. Please see the Novell GroupWise setup documentation for full details on the use of the AddOn.CFG file. For full details on usage of the Formativ installer command line parameters, please see Command Line Switches.

; This section is used by the GroupWise client setup program.
;
[GroupWiseAddon]
; Install – Install executable, you should not change this
;
Install=formativruntime.exe
; Parameters – Parameters which can be passed to install (see Formativ Distribution documentation)
;
;/s Silent mode (must be first parameter)
;/r-<Code> Register application during installation
;/ro-<Code> Register application only without software installation
;/u Unregister application
;/i-<config file> Use the given config file to override default settings
;
;Command Line Notes:
;
;The /u (unregister) switch takes precedence over all other switches. If this switch
;is present all others are ignored and the product is simply unregistered. No other files are installed.
Parameters=/s
; Silent – You should not change this, it will
; be automatically appended to the parameters when a silent client install
; is performed
;
Silent=
; Size – Installed size of the addon in kilobytes
;
Size=6770
; Workstation – Yes=Allow for a workstation install
; No=Do not allow for a workstation install
;
; The shipping default for Workstation is: Workstation=Yes
;
Workstation=Yes
; Default – Yes = Default checked in list of components
; No = Default unchecked
;
; The shipping default for Default is: Default=Yes
;
Default=Yes
; Hide – Control whether addon shows in list of components
; Yes=Hide option, uses Default to install or not
; No=User can choose to install or not
;
; The shipping default for Hide is: Hide=No
;
Hide=No
; If this addon appears in the client setup for user selection, this is the
; name that will appear
;
[Name]
US=Advansys Formativ Runtime
; If this addon appears in the client setup for user selection, this is the
; description that will appear
;
[Description]
US=Advansys Formativ Runtime provides the ability to run Encoded and eDirectory based Formativ Applets

---

Regards,
Advansys Support

[Support 3]

You can use the Formativ Admin or Creator (http://www.advansyscorp.com/formativ_admin.htm) to edit the applet integrations. You can install the Formativ Admin or Creator, click Formativ IDE icon from the GroupWise toolbar, select Message Saver applet, select Integration tab then check the Email-Popup checkbox to show the applet on email right-click. You probably need to restart the GroupWise client to update the changes. Note that, Formativ commercial products are provided fully featured 30-day trial software.

Alternatively, we can integrate this applet with email popup menu and send the updated applet to you. Send an email to “support@advansyscorp.com” so that we can send you the updated applet.

Regards,
Advansys Support

[Author]

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