Support 3

[Support 3]

We are pleased to hear that you have recovered the Form.

Regards,
Advansys Support

[Support 3]

Thanks for reporting this issue.

We can re-produce the behaviour, it appear the On send event not working when you select a contact from the GroupWise Contacts folder and select the “New – Mail” context menu option.

We have added an enhancement request to our database.

Regards,
Advansys Support

[Support 3]

In addition to the Support1 response.

We have added an enhancement request to our database to prevent the space in Form name.

It’s a good practice to periodicly backup Applets by simply copying them to another location. Default Formativ applets folder, usually “c:Documents and SettingsUSER-NAMEMy DocumentsAdvansysFormativApplets”.

Regards,
Advansys Support

[This message was edited by Support 3 on September 11, 2008 at 02:25 PM.]

[Support 3]

We haven’t had any report about this issue.

• Which Windows operating system (i.e. XP, Vista) are you using?
• Can you re-produce the behaviour in another machine?
• We always recommend to upgrade the GroupWise client to the latest point release (i.e. 7.0.3).

Regards,
Advansys Support

[Support 3]

Thanks for your post.

The behaviour indicate the issue is related to the Adobe Acrobat plugin or the form created by the plugin. Unfortunately, we do not have any experience about the Adobe Acrobat form so unable to recommend any suggestions. We suspect you’ll have to undertake a process of elimination. For example:

• Can you re-produce the behaviour by sending a email from the shared Address Book without using the form?
• Can you re-produce the behaviour with another Address Book which is not imported by the Formativ?

Regards,
Advansys Support

[Support 3]

Thanks for your post.

– Which version of the GroupWise client the user is running (See Help – About GroupWise)?
– Which version of the Personalized Emailer the user is running (See About option from the main dialog)?

It appear the issue is relate to the data source (i.e. CSV file) where the field value (i.e. salutation) is not properly defined. You need to open the CSV file (may be in Excel) then review the problematic column/fields.

Regards,
Advansys Support

[Support 3]

Unfortunately you can not drag and drop into the Formativ Form. I think it is working as designed, however, I have asked the engineers to comments on this issue.

In Formativ Form, you can drag and drop in between controls (i.e. List View, etc). Let us know if you need sample code.

For the moment, I think the only alternative is to include a browse button in your form to select the file. you can drop “Open dialog” to your Form (Formativ IDE – Dialogs) and use the code below to select the file.

  if (TestDialog.OpenFileDlg.execute) then
    msgbox TestDialog.OpenFileDlg.filename
  end if  

Hope this helps.

Regards,
Advansys Support

[Support 3]

Unfortunately, you can not hide attachments with the available API’s.

Regards,
Advansys Support

[Support 3]

If the draft message view is open then you can delete the attachments using the code below. I haven’t tried with other scenario (message view not open, delete attachments using Object API, etc)

  
  iTotalAttachments = GroupWise.ItemAttachmentGetCount("X00")

  if iTotalAttachments > 0 then
    for sndIntCounter = iTotalAttachments-1 to 1 step -1
       msgbox groupwise.throwtoken("ItemAttachmentDelete(""X00"";" & sndIntCounter & ")", iReturnVal)
     next
  end if

Regards,
Advansys Support

[Support 3]

Could you please provide more information.

If you want to hide specific attachments in GroupWise viewer then its not possible with current set of API’s available.

Regards,
Advansys Support

[Support 3]

Thanks for notifying us of this issue.

Regards,
Advansys Support

[Support 3]

Thanks sam for the suggestions.

You can also use the ItemForwardFlat() token. See the Token API documentaion for more information.

quote:

---

ItemForwardFlat()
Opens a new Forward Mail window that contains the current open item. This functionality is the same as selecting Forward from the menu (as opposed to selecting Forward as Attachment).
Versions:GroupWise 6.x or later

---

You can use the code below and integrate to Formativ “On Forward” event (Formativ IDE – Integrations – Email – Events – On Forward then change the direction to “Before GroupWise Events”). You may need to restart the GroupWise client.

  
  dim iReturnVal
  call groupwise.throwtoken("ItemForwardFlat()", iReturnVal)

Regards,
Advansys Support

[This message was edited by Support 3 on September 09, 2008 at 05:23 PM.]

[Support 3]

You don’t need to worry about any implications by manually creating the Message Class file. I am not sure why the message class not added by the installer to your machine.

Could you please send the Formativ Configuration to support@advansyscorp.com. You can obtain the configuration by selecting Help | About Formativ… from the GroupWise main menu. When the About Formativ dialog appears, go to the Configuration tab and click the button Copy to clipboard. Then paste the text into your email (or save it to a plain-text file and include it as an attachment).

Regards,
Advansys Support

[Support 3]

Unfortunately, no GroupWise API’s available to read the HTML content of a message. We have requested this API to Novell.

In the meantime, you will need to read the “TEXT.htm” attachment to extract the HTML format of the message. Note that, some case the message may contains the “Mime.822” not the “TEXT.htm”. In that case, you have to parse the Mime.822 file to extract the HTML part.

In Formativ, the Utilities object provides a large number of generic methods and properties. You can use the methods to simplify coding. See the Formativ Language guide for more information. Example:

– utilities.ExtractMIMEContent
– utilities.LoadStringFromFile
– utilities.DecodeQuotedPrintable

In a separate note, you can try to save the message to disk. See the post for more information.

Regards,
Advansys Support

[Support 3]

Yes, adding the “msgclass7_0.txt” file will solve the issue. Formativ installer should add the “msgclass7_0.txt” to the installation folder. We haven’t had any report about this issue, it could be an environmental issue to this specific machine. Can you re-produce this behaviour to another machine?

Message class file (context files) was developed to cater for the different language clients, and menu structures that change between versions. A context file is a simple text file formatted using the ‘INI’ convention of Name and Value pairs. Formativ loads the context file that matches the major and minor version numbers of the GroupWise client. It will support any minor release (i.e. 7.0.1, 7.0.2, etc). If a user, need to add a menu item, and they are not using the English client, they will have to localize the appropriate menu file prior to defining the integration. It is not necessary to localize the entire file, just the part containing the menu item of interest.

Hope this helps.

Regards,
Advansys Support

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