Support 1a

[Support 1a]

If you filter a phrase, the applet won’t exclude messages that contain only discrete words within the phrase – the entire phrase needs to exist.

If you filter “Lose Fat in Three Days”, the applet will locate “Lose Fat in Three Days…order now”.

The applet doesn’t actually delete any messages – they are moved to the Junk folder from where you can review the messages and take the appropriate information.

Advansys Support

[Support 1a]

As this is a generic GroupWise Object API question using VBA code, you will want to post a question on the Novell GroupWise Object API support forum.

Advansys Support

[Support 1a]

No problems – we aim to please!

Advansys Support

[Support 1a]

Thank you for the additional information. Unfortunately Formativ doesn’t currently have the ability to access native GroupWise archives, so for the time being at least I don’t think we are able to assist.

Good luck.

Advansys Support

[Support 1a]

Thank you for the feedback.

Advansys Support

[Support 1a]

It looks like a problem in a recent update to the GroupWise agents may be behind this. Try adding your draft message to the Work in Progress folder instead of the MailBox folder:

Set iObjMail = GroupWise.Account.WorkFolder.messages.Add("GW.MESSAGE.MAIL", fgwDraft)

This should work around the problem until Novell fix the issue in the agents (assuming you have less than 5000 messages in your Work in Progress folder).

Advansys Support

[Support 1a]

It looks like a problem in a recent update to the GroupWise agents. Try adding your draft message to the Work in Progress folder instead of the MailBox folder:

Set iObjMail = GroupWise.Account.WorkFolder.messages.Add("GW.MESSAGE.MAIL", fgwDraft)

This should work around the problem until Novell fix the issue in the agents (assuming you have less than 5000 messages in your Work in Progress folder).

Advansys Support

[Support 1a]

I have forwarded your question to our sales department, who will contact you directly.

Advansys Support

[Support 1a]

If you have GroupWise 6.5, you could write a simple applet that uses the Trusted Application API to access every message in your GroupWise message store. Of course, it only works with GroupWise 6.5. We don’t have an ‘off the shelf’ applet that does this, but it would probably be trivial to write. We have an example applet available that shows how to write Trusted Application applets and search the message store – let me know if you’d like a copy.

If you don’t have GroupWise 6.5, this becomes more impractical. You either need to know every users password, or all users need to grant proxy rights to a central account. (The latter can be automated using an applet). As you probably appreciate, getting access to all passwords, or granting global proxy access is very nearly impossible in many organizations.

I hope this helps.

Advansys Support

[Support 1a]

This was fixed in version 1.6 of the Business Solutions Pack.

Advansys Support

[Support 1a]

We (Advansys) haven’t developed anything like this, but believe it would be quite straight forward.

Using Formativ 1.6, you could write an applet that intercepted events you want to record (like message open, deleted, etc). When the event was intercepted, the applet would create an instance of a new custom message class, perhaps based on GroupWise Notes. A custom icon could be defined so ‘Journal Notes’ would be distinct in the GroupWise client. You would save the appropriate information regarding the journal event in the custom message.

Are many users interested in seeing an applet developed that mimics the Outlook Journal?

Advansys Support

[Support 1a]

The Formativ applet language currently doesn’t allow one applet to directly chain another. (The applet engine used doesn’t support chaining). There are also security issues to contend with.

However, we have done something similiar via a Formativ HTML portal. Portals, built and displayed via an applet, have the ability to execute applets. Using this technique, it is possible to create a portal that executes a number of different applets depending on the options selected in the portal. This may or may not be helpful in your situation. The Programmers Guide contains details of how to have a portal execute an applet.

I hope this helps.

Advansys Support

[Support 1a]

If you have GroupWise 6.5, you could write a simple applet that uses the Trusted Application API to access every message in your GroupWise message store. Of course, it only works with GroupWise 6.5. We don’t have an ‘off the shelf’ applet that does this, but it would probably be trivial to write. We have an example applet available that shows how to write Trusted Application applets and search the message store – let me know if you’d like a copy.

If you don’t have GroupWise 6.5, this becomes more impractical. You either need to know every users password, or all users need to grant proxy rights to a central account. (The latter can be automated using an applet). As you probably appreciate, getting access to all passwords, or granting global proxy access is very nearly impossible in many organizations.

I hope this helps.

Advansys Support

[Support 1a]

Thank you for your question. The applet in question converts both true iCal file attachments and the non-standard appointment information text GroupWise inserts in the body of messages. Are you encountering problems with an iCal file attachment, or an email message containing the appointment information in the body?

In either case, could you please email a copy of the iCal file/email message containing the example you mentioned to:

support@advansyscorp.com

and we’ll take a look.

Advansys Support

[Support 1a]

Thank you for the update. This issue is now with Novell, so I’ll pass on what I learn from them ASAP.

Advansys Support

[Author]

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